BetReels not paying €3,400 – changing rules after the fact?

Betreels Affiliates
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andrestamm

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Hi everyone,

I'm having serious problems with BetReels and want to know if anyone else has dealt with something similar.

They currently owe me €3,400 in affiliate commissions. Everything tracked correctly, the players were active and depositing, and there were no issues until payment time.

When the payout date came, they suddenly started delaying, giving vague explanations and pushing things forward without a clear reason.

Then, out of nowhere, they introduced a brand-new rule:
“Baseline is €50.”

This was never mentioned before we started working together. Not in terms, not in chats, not anywhere. It feels like they’re inventing requirements afterwards specifically to avoid paying what they owe.

This kind of behaviour is extremely unprofessional, and honestly quite worrying.

Before I move forward with this, I'd like to ask the community:

Has anyone else had issues with BetReels?
Unpaid commissions?
Sudden rule changes?
Delays or excuses?


Any shared experiences or advice would be really appreciated.


Thanks.
 
iGamingB2B

iGamingB2B

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It’s concerning to read about Betreels changing terms after commissions were already earned. Clear and consistent rules are essential for affiliates to trust a program. Hopefully their team can step in and clarify the situation so payments are handled fairly.
 
BetReels

BetReels

Affiliate Program Representative
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FreeSpins said:
hey have always been problematic... for as long as I can remember.
Click to expand...

Hi @FreeSpins,

Please let me know about other issues you encountered. I have been here almost 10 years and am not aware of this.

Regards,
Jonathan
 
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