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It's my opinion based on 6 years long cooperation in promoting sports betting and poker with them - my AM respond ALWAYS within max. 24h.
I have great experience with Betsson Group in general - probably you were unlucky. Fast payments and smooth contact with AM's
So far they even don't respond to my email. Winmasters is completely ignoring me, they owe me 3 months earnings.
I would draw your attention to my cooperation with Winmasters and their low work ethic.
Winmasters is ignoring my emails and not paying...