Hi FreeSpins:
I will assign you a new AM that meets your requirements. There has been a delay with a few affiliate payments but we are on our way to solving it ASAP.
Once again please accept my sincere apologies for the inconvenience. I will try to get this issue resolved in a timely matter...
Due payments were sent and confirmed as received by Fenixs. We should be processing May payment soon.
Cindy Greco
Head of Affiliate Marketing
https://www.xmarkaffiliates.com
cindy@xmarkaffiliates.com
Skype: cindy.greco1
I was informed that payments for first 2 months were previously sent and that May was recently paid as well so there's no pending amount here.
Kindly confirm
Cindy Greco
Head of Affiliate Marketing
https://www.xmarkaffiliates.com
cindy@xmarkaffiliates.com
TG: @Greco_00
Please contact me so I can check your affiliate account and payment status.
Best Regards
--
Cindy Greco
Head of Affiliate Marketing
https://www.xmarkaffiliates.com
cindy@xmarkaffiliates.com
Skype: cindy.greco1
Dear Fictionet
Would you be so kind and contact me directly via email and or Skype.
Please accept my apologies as I thought I answered your message and left it on draft.
Cindy
Dear Freespins
There have been internal changes in the company and a completely new Finance team is now taking over. We will continue paying our affiliates fast and at the beginning of each month as we have been doing since our brands started; therefore we are trying to make transition as...
Hi @NDG,
Hope you are well.
As we’ve already discussed in detail – our terms have been met in full after verification of your Domain Ownership over www.newbonuses.com.
We are sorry that your cashout experience was not as smooth as it usually is with us – but I think we can agree that proper...
Dear @NDG
We were able to retrieve the info and confirmed what we needed. Please email payments@xmarkaffiliates.com so we can proceed with your payment within the next 48 hours.
Best Regards,
Cindy Greco
Head of Affiliate Marketing
https://www.xmarkaffiliates.com
cindy@xmarkaffiliates.com...
Hi @NDG,
We are currently getting no Ping response from the requested subdomain. Can you double check whether the record was set up correctly?
Regards,
Cindy Greco
Head of Affiliate Marketing
https://www.xmarkaffiliates.com
cindy@xmarkaffiliates.com
Skype: cindy.greco1
Dear NDG
I will inform upper management.
Thanks for your patience on this matter
Regards,
Cindy Greco
Head of Affiliate Marketing
https://www.xmarkaffiliates.com
cindy@xmarkaffiliates.com
Skype: cindy.greco1