Vera&John RESOLVED

Discussion in 'Plain Partners' started by mickey417, Sep 17, 2012.

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    mickey417

    mickey417 Affiliate Guard Dog Member

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    edited ... my big mistake

    It is a first time I have given false information - sorry for that

    they paid ...
     
    Last edited by a moderator: Sep 18, 2012
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    coenie

    coenie New Member

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    Hi Mickey,

    I am also an affiliatie for verajohn. But Franco buffa is pretty active on Skype. He answers me always in a timely matter, hope it helps Mickey.
    Just search for his name on skype and youll find him.

    Cheers. Coen
     
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    bonustreak

    bonustreak Administrator Staff Member

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    We have never had any issue like this Franco is always quick to respond to mails, Skype etc. The only time he has not is if he is on holiday but then we always have a message saying he is away. As far as Vera & John casino being related to Grand Duke they are not!
     
    Last edited: Sep 17, 2012
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    VJAffiliates

    VJAffiliates Affiliate Program Representative

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    [2012-09-17 18:54:04] Gianfranco Buffa: Hello mickey417,

    I hear what you say and selected parts of what you are posting is correct such as i told you to register a second account due to the fact that you had your affiliate commission payments linked to a player account that you had tagged under your own affiliate account (violation of affiliate T&C), but your forget to mention the other accounts you have registered as well. You mention in your mail yourself at least 3 accounts!!!

    All information has

    I will be able to show that you have been answered (at 23.07 CET 5 minutes after you sent your mail and we are talking about almost midnight), I can then post screen shots from my mobile showing that you got answer to your sms with in an houre from when you sent it.

    Now it is up to you how far we should take this on this forum, but if you still claim what you posted is right then you should not have a problem with leting me post all I have from our e-mail conversations to that payment has been made (to a player account in your wifes name, did you check with her if she withdrew the money??) to that sms and mails have been answered with in hours (one exception the day after).

    If I do not get your permission to post everything here so readers can make up their own mind on what actually happened or not happen, I will consider this case closed as there is not point in answering a thread if facts cannot be posted.

    and I have to agree with the mickey417 the post have always been friendly and polite even if not really truthfully reflected on this forum.

    I am really sorry we had to come to this but you pushed this to its limit and even thow our company policy is that the customer is always right and believe me we try to live up to that but there is a limite to how much we have to accept when you start to alter the truth.

    Regards,

    Franco
     
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    VJAffiliates

    VJAffiliates Affiliate Program Representative

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    Hello mickey317,

    we all do misstakes and let us turn this page and move on.

    Good luck.

    Regards,

    Franco
     
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    casinolove

    casinolove Affiliate Guard Dog Member

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    Today 20 . Maybe more than 20 days need ???
     
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    VJAffiliates

    VJAffiliates Affiliate Program Representative

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    This post should be made tomorrow if you still have not recieved your commission!
     
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    bonustreak

    bonustreak Administrator Staff Member

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    Affiliates really need to realize there are holidays all around the world which will at times delay payments! Also it is just a common practice to give the program a couple days to be late before you start going at them. Your marketing partners so you really need to be developing a nice working relationship not alienating your AM just a bit of advice from a old timer.. :)
     
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    casinolove

    casinolove Affiliate Guard Dog Member

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    O Yes :) Many affiliate has all year holidays ;D Only partners never holidays
     
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    VJAffiliates

    VJAffiliates Affiliate Program Representative

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    Well late will be tomorrow. We are still today with in the T&C :)
     
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    casinolove

    casinolove Affiliate Guard Dog Member

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    Today next strange situation but do not want to describe.

    Received 5 minuts ago .Only no possible withdraw via MB .Before Monday.


    Thanks Gianfranco
     
    Last edited: Sep 21, 2012

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