Vegas Affiliates (PureBets, Casinolo) Payment Issues.

[FairAff]

Hello, Dear AGD users!

We are having issues with Vegas Affiliates program, which operates under PureBets and Casinolo brands. I want to share our experience and looking for some responsive contacts/help with this topic.

Our partnership started in April 2025, we've connected with Nina manager, created a group chat, discussed the conditions of first Test Cap for Casinolo brand CPA deal and began working. First campaign was successfully done and payed, as well as the next one in April/May. Although the payouts were late, we did get them in full, all according to our deal. After that, we paused our Casinolo campaigns for June and got back to them in July. New cap was assigned to us by Scotty manager and as usual we began sending traffic.

Problems started as the month was coming to an end we stopped our campaigns and Vegas Affiliates team began sending us some strange accusations. According to their words, it comes out, that our May traffic was Fraudulent and because of that all our FTDs after May are not going to be paid. At first we were told there are bots, then duplicates and multi-accounts and final conclusion was "Motivated" traffic. The situation seems very shady from our side, in July we were assigned a new cap, and only after bringing more FTDs they began talking about ceasing our future payment. We are not accusing anyone of anything, but this looks just like a usual way of getting "free traffic" from webmaster. Up to date amount unpaid is close to 4.500 EUR

We tried to get this problem investigated, we asked multiple times to share any sort of evidence or issues they've had with our traffic, so that we can at least get an understanding of what is happening. Meanwhile, total Deposit Sum value through whole period of our partnership is much bigger compared to total CPA payout and depcounter was only increasing.

We categorically reject any allegations of fraudulent traffic. We do not engage in any such practices and have all sorts of data required to prove our side, including ads cabinets, creatives used and traffic performance. We also did not get any sort of evidence against us and still don't know why our traffic was considered fraudulent

All our attempts to solve this privately failed, right now none of Vegas Affiliates team is responding nor PM or Group Chat. We are being fully ignored and this is the reason we decided to go publicly with this topic.

Once again looking for some responsive contacts/help with this topic and for all the affiliates, be careful!

 

[MissExposé]

Hello @FairAff thank you for sharing your experience with forum members.
Please note that we do not have Vegas Affiliates listed with us yet, but we'll try to reach out to them and inform about your post. Please check your PM, so you can provide me with your affiliate account username.

 

[Gatto]

Thanks for letting us all know and hopefully we can see a positive result soon.

 

[VegasAffiliate]

Hello, Dear AGD users!

We are having issues with Vegas Affiliates program, which operates under PureBets and Casinolo brands. I want to share our experience and looking for some responsive contacts/help with this topic.

Our partnership started in April 2025, we've connected with Nina manager, created a group chat, discussed the conditions of first Test Cap for Casinolo brand CPA deal and began working. First campaign was successfully done and payed, as well as the next one in April/May. Although the payouts were late, we did get them in full, all according to our deal. After that, we paused our Casinolo campaigns for June and got back to them in July. New cap was assigned to us by Scotty manager and as usual we began sending traffic.

Problems started as the month was coming to an end we stopped our campaigns and Vegas Affiliates team began sending us some strange accusations. According to their words, it comes out, that our May traffic was Fraudulent and because of that all our FTDs after May are not going to be paid. At first we were told there are bots, then duplicates and multi-accounts and final conclusion was "Motivated" traffic. The situation seems very shady from our side, in July we were assigned a new cap, and only after bringing more FTDs they began talking about ceasing our future payment. We are not accusing anyone of anything, but this looks just like a usual way of getting "free traffic" from webmaster. Up to date amount unpaid is close to 4.500 EUR

We tried to get this problem investigated, we asked multiple times to share any sort of evidence or issues they've had with our traffic, so that we can at least get an understanding of what is happening. Meanwhile, total Deposit Sum value through whole period of our partnership is much bigger compared to total CPA payout and depcounter was only increasing.

We categorically reject any allegations of fraudulent traffic. We do not engage in any such practices and have all sorts of data required to prove our side, including ads cabinets, creatives used and traffic performance. We also did not get any sort of evidence against us and still don't know why our traffic was considered fraudulent

All our attempts to solve this privately failed, right now none of Vegas Affiliates team is responding nor PM or Group Chat. We are being fully ignored and this is the reason we decided to go publicly with this topic.

Once again looking for some responsive contacts/help with this topic and for all the affiliates, be careful!

Thank you for your feedback regarding our affiliate program. We appreciate the opportunity to clarify some points and provide our perspective.

Yes, we began our partnership in April 2025 on a positive note. Retention rate of 38% , good deposit rates, everything looked legit. Notably, we received a significant player from Afflex who deposited €27,000 that month. While this player did have a very high withdrawal rate, it is important to remember that our business model anticipates a balance of wins and losses among players and thats not what we are disputing here.

Following a promising month, we made the decision to increase the caps in May, resulting in an invoice of €20,000, which we promptly paid. I like how you failed to mention that we had already paid you a siginificant amount. We now understand why you encouraged and flooded us with messages to make quick payments much more than April; it was simply to prevent us from realizing what you had done to inflate your commission in May. If we had taken more time to monitor player behavior, we likely wouldn’t have proceeded with that payment either.

Moreover, there are multiple indicators suggesting that this situation reflects a classic case of inflating commissions through motivated players. While we acknowledge that some of your players were legitimate, a major significant portion of the players in May exhibited suspicious behavior. With our average retention rate of a min 30% ,many of these players made one deposit and never even logged in the following month and until today, 7% retention in month 1 to be exact, plus several accounts had balances that were never wagered. Additionally, your conversion rate from click to deposit was four times higher than the expected rate for this type of traffic suggesting incentivised behaviour.
There are far too many indicators that this traffic has had an incentive and not a genuine interest in our product.These indicators, along with other factors, have raised significant red flags which led to this decision

Let me be clear: We are in this business to grow and scale with our affiliates and celebrate successes together. However, we refuse to compensate any partners that engage in practices that undermine this integrity. And let it be known that we stopped replying after countless explanations including a call with you plus giving a final statement. We simply dont have the time to keep going round in circles.

At this point, and after paying you 20,000 euros which should have been disputed, I have no other choice but to withhold your final payment of 4,500 Euros.

Sincerely,
VegasAffiliate Team

 

[FairAff]

@VegasAffiliate We take any allegations of fraudulent activity very seriously, and we are willing to provide clarity based on the facts and data in our possession.

First and foremost, we categorically deny engaging in any activity involving fraudulent traffic or using illicit methods to misrepresent performance. At no point did our team deploy any fraud, motivated or any other manipulative traffic technique. All traffic was delivered legitimately, in full compliance with applicable policies and industry standards.

We note that, to date, nobody from your side has provided us with a detailed report or evidence substantiating your claims. Specifically:

1. No breakdown of traffic metrics (suspicious patterns). We were only provided with information that Retention rate is low, shows that traffic is fraudulent, which we can not agree on, because we know in fact traffic origins, and we know it is not motivated. How we can agree on such a conclusion, when we know for a fact that is not true?
2. No documentation of anomalous user behavior or attribution to non‑legitimate sources
3. No proof of indicators typical of fraud

I want to also answer this part specifically:
"Additionally, your conversion rate from click to deposit was four times higher than the expected rate for this type of traffic suggesting incentivised behaviour."

Our May results show this data (which can be seen in your backoffice as well):
1326 Clicks - 306 regs - 93 FTDs
Traffic source is FB (Meta ads), Results are good and quite normal so to say, as we are working only with HQ traffic, without any mixes etc. Otherwise, please dear AGD forum users, prove me wrong.


In contrast, we have comprehensive internal data that fully documents our work on this campaign. Among other things, we maintain:
1. The creative assets used (banners, videos, ad copy)
2. The spending data and pacing (daily budget allocation, spend curves)
3. The performance metrics (impressions, clicks, conversions, conversion rates)

These records clearly demonstrate that our team executed the campaign in good faith, with no deviations, no violations, and no resort to dishonest or fraudulent tactics.

We believe in forging long‑term partnerships built on mutual respect, open communication, and transparency. Regrettably, following this campaign, we have been denied the respect of receiving any concrete justification or insight into your concerns before being accused.

We remain confident in the legitimacy of our approach and in our commitment to performance-based results. Our team is ready and willing to cooperate to bring clarity and solve this issue.
We also value our reputation. I want to add that If we were not firmly convinced that deal was completed without any violations, we would not have gone to public with such case.

Our remaining commissions must be paid according to the deal we've had.