Unpaid Commission & Account Lockout: Lucky Fox (Dama N.V.) / Black Bear Affiliates

[Pokies]

Hi everyone,

I’m seeking advice or assistance regarding a long-standing payment issue with Lucky Fox Casino (formerly managed under Black Bear Affiliates).

We have been an active partner for Lucky Fox, but we are currently owed outstanding commissions dating back to May 2025. Since July 2025, our communication with the affiliate manager, Christian, has been entirely ignored across WhatsApp, Skype, Teams, and email.

To make matters worse:

• Lucky Fox officially closed on December 5th.
• Our affiliate account has been locked without notice, preventing us from accessing our data.
• Prior to the lockout, we noticed several prequalified players "disappear" from our dashboard.

We have reached out to the operator, Dama N.V., as the owner of the brand, but have yet to receive a resolution. Has anyone else successfully recovered funds from Dama N.V. after a brand closure? Or does anyone have a direct contact within their finance or legal department?

Any help or guidance from the AGD team would be greatly appreciated.
Dean Smith

 

[MissExposé]

Hello @Pokies please note that we do not have this affiliate program listed with us. However we will try to help by notifying their representatives about your post, please check your PM.