This does not compute

Discussion in 'GIG Affiliates' started by AussieDave, Mar 12, 2016.

  1.  
    AussieDave

    AussieDave 17 years & still going!

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    Unless I've lost some brain cells some where, according to the GA data, I received €78.96 commission for the following Player. However the bonus in the GA data has been deducted from the deposit.

    Where as it should be deducted from GGR as explained below:

    Player deposited: €461.07
    Deposit Bonus: €149.36
    ---------
    Total credits: €610.43 (bonus €149.36 required wagering 35x = €5227.6)
    ---------
    Total Stake (amount wagered): € 3,043.58 (didn't clear bonus-wagering)
    ---------
    GGR: €610.43
    NGR: €461.07 (total credits €610.43 minus bonus €149.36)
    =========

    according to the above 'correct calculations' I'm owed €115.26


    However according to the GA stats, they've deducted the bonus €149.36 from the deposited €461.07, giving me a commission of: €78.96, which is clearly NOT correct!
     
    Last edited: Mar 12, 2016
  2.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    The Guts guys are great, and I'm sure they'll sort this out or explain it to you if you contact them.


    Must be something in the water at the moment, as I also had 2 "Does not compute!" operators in Feb.
    Though mine are the OPPOSITE "problem" to yours - they want to give me too much!

    New RTG casino I have only been promoting since near the end of January:
    e.g. Total of ALL deposits made on my account since I first started promoting = $600
    The casino's net gaming revenue for February = $800
    How can the casino have made a profit which is 33% more than ALL the deposits ever made??? :confused:
    (Not the actual figures - but the proportion is correct)
    I even contacted then & asked about it and they said it was correct - but didn't explain.

    NetEnt based casino I have been promoting well over a year - February stats:
    Casino NGR: -€37.96 (Yep, the casino made a loss)
    My Commission: +€129.48... :eek:
    And they've already paid me this!

    KK
     
  3.  
    AussieDave

    AussieDave 17 years & still going!

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    I'm sure the guys @ Guts are great but issues like this shouldn't be swept under the carpet by sending them an email. If it's happing to me then it's likely happing to others too.

    Hence the purpose of commencing this thread - to obtain a public response ;)
     
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  4.  
    Kristine

    Kristine Affiliate Program Representative

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    Guts states in their T&C that they are deducting a 25% admin fee and also transaction costs. So assuming you are paid 25% of NGR and the transaction costs are 6.5% then 78.96 seems correctly stated to me.

    Guts NGR forumla = Bets - Wins - 25% Admin Fee1 – Paid Bonuses2 – Transaction Costs & Chargebacks - 15% UK Gambling Tax3

    = (461.07 - (461.07 x 25%) - 0 - (461.07 x 6.5%)) x 25%

    = 78.96
     
  5.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    Correct he is on 17.125% (25%×(1-.25-.065) commission net and 25% gross

    Not worthwhile for me
     
    Last edited: Mar 13, 2016
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  6.  
    AussieDave

    AussieDave 17 years & still going!

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    I go through T&C's with a fine-tooth-comb and can't recall seeing that 25% fee. If I had, I wouldn't have signed up.
    Thanks for the heads up :)

    Why? did they buy you beers @ LAC :D

    Seriously though...17.125% commission, mate that's daylight robbery!

    There's nothing in the least bit great or honorable about that - their base commission is 25% and it should be kept at that with no deviation or deduction.

    For the record, my players aren't UK or they'd be slogging me a further 15% :mad:

    And another one bites the dust...Bye Bye Guts.
     
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  7.  
    TheGooner

    TheGooner Affiliate Guard Dog Member

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    Thanks for the heads-up on the extra fees Kristine!
     
  8. admin Notification Admin Staff Member

    A reminder is sent to all affiliate managers.
  9.  
    AussieDave

    AussieDave 17 years & still going!

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    Players withdrawing to Neteller get slogged a fee of 2.50. So I'm going to assume, ALL players get hit with a withdrawal fee. I believe players depositing via a Credit Card get hit with a fee too.

    Going on the fact players already cover the "Transaction Costs", why are we being hit with that fee again. IMO just another ambiguous (errr bogus) fee, to scrap more money from affiliates rightful earnings.

    No wonder Guts can open new casinos - affiliates are footing the costs :(
     
    Last edited: Mar 14, 2016
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  10.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

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    6.5% cc transaction fee would be considered very high in most businesses. Gaming pays a premium due to the risk factor but would 6.5% be considered on the low side or is that the going rate for gaming?
     
  11.  
    AussieDave

    AussieDave 17 years & still going!

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    Don't quote me...
    On the few occasions I deposited at Guts with Visa, I believe the fee was 3% or 3.9%, something around that.

    Edit:
    For the record and IMHO, Guts just like Video Slots etc etc are excellent for players. However it seems more often than not, affiliates get the raw end of the deal.
     
    Last edited: Mar 14, 2016
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  12.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    Well that's true, but it depends on how you look at it...

    I have posted several times that with Videoslots I am only earning 3-4% of total DEPOSITS, which sounds crap.
    BUT... they are very popular with players, so the turn-over there is MUCH higher than average and so I don't do too bad with them in terms of raw earnings.

    I think affiliates need to keep in mind that it is the CASINOS who are taking all the risks, supplying the service, dealing with the arse-hole players, fraudsters and charge-backers. All we do it put some ads for them up on our sites.
    We have NO risk at all!
    If the casino loses money, it costs us NOTHING.

    e.g. in December my players at Guts produced a NGR of -€2,867, but in January & Feb the players lost a little bit (€270) and I got paid for it.
    Am I getting "the raw end of the deal"?
    I don't think so.

    KK
     
  13.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

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    Sounds like my mail order business.
     
  14.  
    Frank

    Frank Affiliate Guard Dog Member

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    That depends, some of us pay staff so salaries are a risk, an affiliate provider can spread out over hundreds/thousands of affiliates with a extremely high return rate wheras most affiliates have 5 top products, regards to the negative... -€2,867 but was it withdrawn? the very next day it can come back and it usually does.

    One thing I have noticed is how different the U.S Programs are for fees, 40% usually means 40% some have a deposit fee 5% and some will pass that on to the player, but thanks for the thread I hate it when things are worded lucratively in their favor, affiliates treated like punters on bonuses.
     
  15.  
    AussieDave

    AussieDave 17 years & still going!

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    Your taking it Off Topic mate :)

    This thread centers around the pultery 17.125% paid by GUTS. Who apprently feel it's OK to state 25% as their base commission. When in fact it's not a true 25%, it's not even close to 25%. There's a word for that, it's called B#llSh#t.
     
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  16.  
    inspiration

    inspiration Affiliate Guard Dog Member

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    they call it smart snake oil salesmen that have infiltrated in our industry taking advantage of the greedy and brainwashed webmasters.

    Anyone with a clear vision knows and can verify how much they take from your earnings.

    Besides that I would stay clear regarding programs like Guts that have affiliate portals listed on their casino home page, that is NEVER a good sign.
     
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  17.  
    AussieDave

    AussieDave 17 years & still going!

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    Reiterating... Guts, Video Slots etc... Excellent for players... Not GREAT for affiliates.
     
  18.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

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    you have to look at a year's worth of stats to see if the program lost/made money on the affiliate account.
     
  19.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

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    there net profit and gross net profit.
    gross net is all overhead deducted but no taxes deducted.
    net profit is after all overhead and taxes are deducted.
    so I suppose if they changed it to gross net profit they'd be technically correct.
     
  20.  
    AussieDave

    AussieDave 17 years & still going!

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    Don't know how to take that post slotplayer... Hard to tell if your treating me like a moron (I do know the difference between GGR & NGR) or if your merely using that explaination to support your proceeding statement:

    If it's the later my apologies.

    Wiki refers to it also as grifting (he/she is a grifter - aka con artist)... Other references state... The snake-oil salesmen, grifters and classy scammers!
     

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