Swishbet changes terms after i bring in a Highroller

AdamAxelsson

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Quick timeline:
1. I get contacted by vCommission with a proposal to advertise Swishbet on my website
2. Giving clear instructions that I only work on 50% revenue share deals and not time-limited deals, i start to promote Swishbet on my website
3. vCommission and Swishbet part ways due to complications with Swishbet not paying vCommission.
4. I remove Swishbet for advertisement but still got access to my Wynta platform
5. I notice one of my old players I sent to Swishbet during the time I was promoting them depositing big amounts and lost around €13k.
6. Confused by who will pay this amount, I contact vCommission and they agree with Swishbet that Swishbet should pay this amount.
7. I get in contact with Torranin from Swishbet that seems like a great guy and is more than willing to pay me.
8. After showing him my Revenue Commission being ~€6,5k he says that "I won't pay you that amount."
9. He then says that, according to legal advice, he doesn't have to pay me at all.
10. He then closes my account at Wynta, but since my highroller is still playing he quickly realizes that this is highly unethical and reopens the affiliate account.
11. After trying to reason with Torranin, offering him to compromise the amount of revenue share I could agree upon and even telling him I could start promoting Swishbet again and get on good terms. This is because I clearly understand that he was not experienced enough to understand the terms he agreed upon when starting to work with vCommission. I now realize there is nothing more I can do and he is more interested in me pursuing legal actions
12. Torranin has been great at communicating with me during this unfortunate week we have been arguing but unfortunately shows no understanding of how the relationship between an affiliate and an operator works, not even showing any appreciation for me sending great value players to his casino.

Since Swishbet won't cooperate or compromise in this matter, I have no choice but to advise anyone not to work with them as I'm uncertain about how they will treat any other affiliate when it comes to handling of affiliate revenues and payments.
 

bonustreak

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Thanks for the heads up and we will have the certification team get to read the terms of the affiliate program ASAP. This is def a huge concern and not professional at all!

Just a quick note: I looked and they do not have a link on the registration page for an affiliate to read the terms, accept before sign-up. Big red flag!
Can you give me a contact on the affiliate team?
 
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AdamAxelsson

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T
Thanks for the heads up and we will have the certification team get to read the terms of the affiliate program ASAP. This is def a huge concern and not professional at all!

Just a quick note: I looked and they do not have a link on the registration page for an affiliate to read the terms, accept before sign-up. Big red flag!
Can you give me a contact on the affiliate team?
Thank you for taking your time to investigate this. You can either email Torranin Sawangwarorose at swishbetcasino@gmail(.)com or on skype at Swishbetcasino(.)com
 

AdamAxelsson

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I can also provide you with screen shots of the revenue commission and the player deposit amount.
 

AdamAxelsson

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Thanks for the heads up and we will have the certification team get to read the terms of the affiliate program ASAP. This is def a huge concern and not professional at all!

Just a quick note: I looked and they do not have a link on the registration page for an affiliate to read the terms, accept before sign-up. Big red flag!
Can you give me a contact on the affiliate team?
Any update on this?
 

melcb

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see if the casino can get you in contact with an aff manager - customersupport @ instantgamesupport.com
 
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