Royalstarscasino doesnt pay commission and dont provide proof of paymrnts

MrWhite

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Aug 11, 2022
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Hello,
We are talking for a long time with Royal Partners account managers to get paid the open balance they owe us.
The account manager keeps sending the same proof of payments from the very long time ago, which the last one was 269 days ago.
We created for them a special and dedicated crypto wallet with the address.

As you can see at screen shots, the account manager keeps providing the same old proof of payments while we explain him the situation that they never paid after the last payment which was 269 days ago.

For example, I asked him to provide the payment of May which was 150EUR commission and he couldn't provide and claimed they paid.

I showed him they dedicated wallet and there is no payment of 150 EUR there.

The total open balance with them is: 1,248.47 EUR.

I attached the screenshots for the whole months he couldn't provide us HASH as proof of payments.

Also as you can see he stopped answering and gave the same answers and same HASH as proof of payments but not for the amounts we asked and showed him.
 
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