Rival - Processing Issues ReVisited

Discussion in 'Affiliate and Program Issues' started by Guard Dog, May 12, 2010.

Rival - Over the Last Several months:

  1. Rival is having processor issues causing conversion/retention issues

    15 vote(s)
    83.3%
  2. Rival is doing very well for me

    1 vote(s)
    5.6%
  3. I am an Affiliate Manager and: Rival processing is working for us!

    2 vote(s)
    11.1%
  4. I am an Affiliate Manager and: Rival processing is not doing well right now.

    0 vote(s)
    0.0%
Multiple votes are allowed.
  1.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    In light of the information by First Gaming Partners, I would like to discuss what I (and many others) have been saying for a LONG time now. It has always been dismissed, but I think the one thing that has been TRULY HONEST lately about Rival Gaming is highlighted below:



    I really feel that this is the very first time anyone has told us the absolute truth here. I've felt this was the issue since I brought it up several months back... However, many Rival operators have said this wasn't true.

    So - what is true? Take the Poll!
     
  2.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    For the poll:

    It is 100% anonymous

    You can select multiple items

    You can write in your own vote if the list doesnt match your thoughts.
     
  3.  
    TheGamblingGuru

    TheGamblingGuru Turning Over Stones

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    I would think you mean this poll and thread to only concern Rival "White Labels", Andy?
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  4.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Primarily, yes. But exclusively, no.

    I've had issues converting ALL rival casinos since about 3 months ago. I've talked to many people who noticed the same problem.

    Sloto is better than the rest from my stats, but isn't where it used to be for me.
     
  5.  
    TheGamblingGuru

    TheGamblingGuru Turning Over Stones

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    Yep, totally agree...same here.
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  6.  
    Bonus Paradise

    Bonus Paradise Affiliate Guard Dog Member

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    Same here,
    I think Sloto suffers due all the bad reputation Rival Casinos have lately...?
     
    Last edited: May 12, 2010
  7.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    It's certainly possible. It is also very likely that all Rivals use many of the same processors (and then some of their own).

    I am pretty surprised, though, that we have had many views with only 2 votes :(
     
  8.  
    Bonus Paradise

    Bonus Paradise Affiliate Guard Dog Member

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    I did not find a vote that fits me

    but I would vote for something like

    Think more aspects cause very low conversion/retention

    Can you add something like that?


    I really think it is not only processing issues
    I also believe some get bored fast from the games
    I am not excited for to long playing at a Rival - like the RTG Slots much better, but ok maybe that is just me.

    The common support might be an issue too.
    The promotions - many of the Rivals started giving bonuses like 300/500% and then there is a max. cashout of 5 times the bonus.
     
    Last edited: May 12, 2010
  9.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    I agree that some of those things may cause an 'overall' issue with Rival conversions.

    However - this poll is really regarding the last 3 months where conversions and retention have dropped dramatically.
     
  10.  
    Bonus Paradise

    Bonus Paradise Affiliate Guard Dog Member

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    Ah, ok , in that case I voted now for

    Rival is having processor issues causing conversion/retention issues
     
  11.  
    Vladi

    Vladi Affiliate Guard Dog Member

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    While I agree Rival conversion and retention across the board sucks, come on you surely don't believe that statement was actually posted by the affiliate program? Its pretty obvious they have been hacked or had domains stolen and whoever the disgruntled person is who did it has posted that.

    I have heard truckloads of BS from affiliate programs in my time and never once have I heard one program talking as honestly and straight as that in public. And if its too good to be true it usually is.
     
  12.  
    lots0

    lots0 Affiliate Guard Dog Member

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    I didn't see my voting prefrence, so I am writting one in.

    I droped all RIVAL casinos like smelly underware.

    After I dropped them, two months ago, my existing players have deposited a total of $540 and then went on to win (for the first time) more than that...
     
  13.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    And as if any proof were needed, look at this:-

    FRcashout.JPG

    As you can see, I made my cashout request May-11th - in a few hours time that will be FOUR days ago - and still no payment received in my Neteller account.
    As you can also see, this is NOT my first cashout there.

    Rival, if you're reading, THIS IS NOT ACCEPTABLE!!

    Note: I don't mean for me personally - I can wait.
    But if you treat all your players with such contempt they will go to casinos using different software.
    IS THIS REALLY SO HARD FOR YOU TO UNDERSTAND??
    :emoticon-0179-headb

    KK
     
  14.  
    Aussie-Dave

    Aussie-Dave Former AGD Member

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