Rival & GATM, another month of deductions. What's yours?

Discussion in 'Affiliate and Program Issues' started by dfiocch, Apr 1, 2011.

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    dfiocch

    dfiocch Affiliate Guard Dog Member

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    Another month of heavy deductions from Rival's aff programs. :mad:
    This is my deduction situation at today, Apr 01 2011:

    400Aff: -100% (plus, deductions from 09/2010 :confused:)
    Regal Aff: -91%
    Rockbet: -90%
    Tropica: -100%
    SpinTime: -100%
    SuperiorShare: -77%
    Slots of Fortune: -83%
    Deckmedia: -100%
    Vegas Sky: -100%

    That's... :mad: incredible...

    I Have active players from both U.S. (60%) and Europe (40%).
    Now, my question is this: all players used GATM processor?
    I have some doubts...

    :mad:
     
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    slotplayer

    slotplayer Affiliate Guard Dog Member

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    I see about 30% for Deckmedia.
    none of the others I promote except for 400G which I pulled a few months ago.

    I'm not sure about Affiliatewide - I don't see any deductions yet.
     
    Last edited: Apr 1, 2011
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    I will have made about 10% of what I made last month due to Rival. Deckmedia, where I make a good portion of that, took away almost exactly 50% and my earnings went down the crapper starting mid-month with them, so the 50% wasn't even a whole lot.

    Looks like I'll be eating Ramon Noodles for awhile.

    Thanks Rival Affiliate Programs! Good thing I have been ever-faithful to you... glad your problems have now become mine.
     
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    KasinoKing

    KasinoKing Player turned affiliate.

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    Just because you lost 100% of your commission, I don't think it means they ALL used that processor.

    Could you look at one or two programs and add up ALL the player deposits for March, and compare that to your deduction amount?
    That would give us a clue.

    I'd do it myself - but I haven't found any of my Rivals with deductions yet - but I've still got about 10 more to check...

    KK
     
    Last edited: Apr 1, 2011
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    belgamo

    belgamo Affiliate Guard Dog Member

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    Rival deductions suck! but happy to know I am not the only one seeing such huge take backs. I see where they say these transactions go back into Feb, so it looks as if about 50-60% of depositors used echeck.

    With all the statistics you can see in the rival backend, I think its about time they add in DEPOSIT METHOD.
     
  6.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    I have now found 4 Rival programs with deductions - and I think it looks OK...

    Program 1:
    I only had 2 depositing players - both from the USA.
    ALL my commission was removed - so I assume they both used GATM.

    Program 2:
    I only had 1 depositing player - from the USA.
    ALL my commission was removed - so I assume he used GATM.

    Program 3:
    I had 7 depositing players - 2 from the USA.
    Only the commission from ONE of the USA players was removed - so I assume he used GATM, while the other player used a different method.

    Program 4:
    This one is a bit more complicated!
    I had 11 depositing players - of which 6 are from the USA.
    However, 3 players made a profit from the casino which only left me with $17.30 in total commission.
    That whole amount was removed. But of course, that might not cover the total loss on the GATM players - so I might get a bit of negative carry-over to next month.
    (Not very much though, as all the USA deposits were quite small).

    So from my figures it looks like this is being applied correctly.

    KK

    PS: I had NO deductions on the other 6 programs where I earned anything.
     
    Last edited: Apr 1, 2011
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    TheGamblingGuru

    TheGamblingGuru Turning Over Stones

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    Exactly, totally agree...

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    KasinoKing

    KasinoKing Player turned affiliate.

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    How many other programs (softwares) do that?

    KK
     
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    Engineer

    Engineer Super Moderator

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    None do that as far as I know, but I agree that it would be nice to have more transparency by showing us the deposit method.
     
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    vd752

    vd752 Affiliate Guard Dog Member

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    Have lost 80% at Rival casinos, I think some of them deducted more than echeck deposits.

    Slots of Fortune - lost all, but have many players, some from Europe

    Regal Affiliates - lost 95%, well but the biggest players is from Ukraine ???

    Bet Cave lost 90% - many EU players

    Deckmedia - revenue from Italian players is greater than my commission 8)

    etc.
     
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    TheGamblingGuru

    TheGamblingGuru Turning Over Stones

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    Let me re-phrase yo question...

    How many other programs keep on surprising us with these BS deductions month after month? ;)
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    Rhondagrace

    Rhondagrace gotaslotonmymind

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    I totally agree rival needs to show the deposit method. I can't say I ever did really well on rivals. now, with all these deductions why should I give them any space on my site! :emoticon-0124-worri
     
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    KasinoKing

    KasinoKing Player turned affiliate.

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    They are in the American market - and everyone knows how problematical that is! :mad:
    Rival took on eCheckUS in an attempt to help their customers - especially important after the loss of eWalletXpress and other means of moving cash into & out of casinos.

    How were Rival to know it would go tits-up so suddenly?
    If the casinos never actually received the player's deposits - why should they pay the affiliates?
    I know it's not our fault, but it's not the casinos or the players fault either.

    Bottom line is - if affiliates don't like the way Rival do business - don't work with them.
    No one is forcing you!
    I accept the risks that bad things can happen, just as I accept the rewards when times are good.
    You can't have it all ways...

    Just my 2c
    KK
     
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    TheGamblingGuru

    TheGamblingGuru Turning Over Stones

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    Sure, but it wasn't only to help their customers, but to help themselves as well, lets not forget that either.

    Why does RTG and Microgaming pay us without the deductions? They both also used eCheckUS and I know for a fact I had customers there that deposited by that means also but they didn't make any deductions. Is it the affiliates fault that Rival Casinos are not better funded with strong backing, I don't think so but I reckon I could be wrong on that.

    Hmmm, not so sure about that one. We are living in the digital age and have been for awhile now. When I make a wire transfer from my Paypal account to my bank, it shows up in my bank account the next day. That's because the processor on each end has collected the funds, otherwise it would not show up in my account.

    The processors that work with casinos can also collect and transfer money in the same timeframe. QT can transfer to my bank account one day and it also shows up the next day, meaning they have also collected the funds and processed them.

    So my point with those two paragraphs above is the fact that I ain't buying what Rival is trying to sell us about needing to make deductions all the way back into Feb. That's BS IMO.

    You are absolutely right and I totally agree with that. You may be the last man standing with Rival before long my friend.

    There's enough RISK just in the Rev Share model alone without having to worry about whether all of your efforts with promotion during the past 30 days have been in vain if one of your players turns your account upside down. We don't need any extra worries that Rival does not stay in better touch with their processor partners and keep their fingers on the pulse better. That should be their worry, not ours!

    If we are going to have to deal with these deductions that Rival continuously dish out then we also need to be a bigger part of the solution and be kept better informed by Rival itself, not the white label partners of Rival. Hell most of them don't know anymore than we do. This is all Rival's fault here IMO.

    True, but we can have ...

    1. Non-Convoluted Stats from Rival
    2. No more Bad Terminology in their Stats Backend.
    3. Much more Transparency in their Stats Reporting.

    These should be prerequisites of any decent affiliate program without us even having to ask or bring it up.

    This would not be an issue if it were not for those deductions. You never heard anyone complaining about the non-transparent stats before Rival started making all of these processor deductions you know.

    But if they are going to be screwing around with "what we think is our money" and "what we think we have earned during the month" then they damn sure need to make it a TRANSPARENT PROCESS!


    Thank ya, Thank ya, I'll be here all week..;D
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    Daera

    Daera Affiliate Guard Dog Member

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    Affiliate Edge is RTG and they did deduct for eWalletXpress. Not to stick up for Rivals because I do think Rival brands in general have been riddled with issues. But they weren't the only ones that deducted.

    I don't have a problem sharing the hit with the operator if they don't receive the money.
     
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    Simmo!

    Simmo! Affiliate Guard Dog Member

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    Those were my sentiments with the Aff Edge one. I don't deal with Rival but there are risks associated with the US market which have to be accepted.

    Sounds like the problem here is transparency, trust and communication as much as anything. It's all well and good showing deductions but without a full explanation of why they appear so sweeping it's understandable that people will be upset.

    An affiliate doesn' really know what happens behind the scenes when it comes to processing and the Rival track record I guess makes people immediately suspicious but it might be that the current climate made this processing option esential to operations.

    Out of interest, how did this affect BetUS? I'd suggest they are the biggest Rival "brand name" - was the problem there as prevalent?
     
    Last edited: Apr 2, 2011
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    My guess... Not at all. From what I recall, Vegas Aces has about as many deposit methods as they do withdrawal methods. Practically ZERO.

    So - I doubt they were using the processor :) I don't think BetUS is paying attention to Vegas Aces since it went live.
     
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Anyone receive Deckmedia commissions yet? Usually they pay on the 1st no matter what. Not this month for me (for the first time ever) :(
     
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    Engineer

    Engineer Super Moderator

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    I just checked my Rival stats -- I was docked:

    100% by Affiliate Wide -- bye bye, car payment
    100% by 400 Affiliates -- bye bye, lunch for 2 at McDonalds
    0% at Simon Says -- hello, dinner 2 at Pizza Hut :rolleyes:

    I had a negative balance at SlotoCash/Deck Media, and I didn't earn anything at any other Rival casinos.

    For my deductions, the amount taken was the rev-share percentage only, which is the right way to do it if you must do it at all.

    Example:

    ANW: $50.00
    ANW Comm: $12.50
    Bad Deposits - No Settlement: -$12.50
     
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    TheGamblingGuru

    TheGamblingGuru Turning Over Stones

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    And Rival pays close attention to that mindset and acts on it, and will continue to act on it as long as that type of mindset is prevailing!

    Riddle me this then...would you feel the same way if you were losing $100 per player sent, based on a certain CPA deal you had with one of the Rival Casinos?
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    Last edited: Apr 2, 2011

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