No answer from Viggoslots & Wunderwins - RESOLVED

[user23]

Hello,
I would like to withdraw my earnings from Viggo Partners & Wunderwins Affiliates with invoice, but no one is answering me for exactly 1 month now. I created a support ticket in the affiliate program, sent an email & contacted one affiliate manager. Its for around 2000€ in total. Any help?

 

[AussieDave]

@user23 - best to reach out to @MissExposé, she's AGD staff and should be able to assist.

I was however shocked at this clause:

The Advertising Revenue will be negotiated with you prior to sending any Players, depending of the monthly number of new Players, position of Banners and Text Links on your website and/or other factors affecting the Casino Net Revenue. Minimum guaranteed Advertising Revenue is 10%.

Are you f'ing kidding me!

 

[freakspin]

Denis is actually really responsive.
Skype: live:denis_5710

 

[MissExposé]

@user23 Please PM me your affiliate account username and we will contact the representatives and assist you further (I sent you a PM where you can reply).

 

[user23]

Denis is actually really responsive.
Skype: live:denis_5710

thank you, i sent him a message request

 

[user23]

@user23 Please PM me your affiliate account username and we will contact the representatives and assist you further (I sent you a PM where you can reply).

thank you! i sent you the details

 

[user23]

Update: I messaged denis, thanks @freakspin for the contact. He sent me the details for the invoice. I will send the invoice and update once again, when the money arrives.

 

[MissExposé]

@user23 Do you maybe have updates?
Thank you.

 

[user23]

@user23 Do you maybe have updates?
Thank you.

He said: "We are paying invoices from fifteenth to latest thirtiest". Will let you know as soon as I receive the payment

 

[Roman91]

Have you received anything from them? I'm curious because I collaborate with them as well.

 

[preditor]

He said: "We are paying invoices from fifteenth to latest thirtiest". Will let you know as soon as I receive the payment

Denis is a good dude; do not worry - you will get paid! Probably he has had much to do, or perhaps a vacation.

Honestly, I do not feel that the ticket systems on most affiliate platforms even work! I have had some issues and questions on some different affiliate programs and platforms, and I felt those tickets never really reached anyone.

 

[user23]

Have you received anything from them? I'm curious because I collaborate with them as well.

Ill update as soon as I receive it, but im pretty sure it will arrive

 

[Roman91]

It's true that it takes a long time, and they often manage invoices once a month, every month. Sometimes you have to wait for the next month's billing period.

 

[Roman91]

Anyway good luck !

 

[NPM]

They are usually not very punctual with their payments but have always settled them sooner or later.

 

[user23]

@user23 Do you maybe have updates?
Thank you.

I received the money on the 19th Thank you @MissExposé and @freakspin

 

[MissExposé]

Great news! Thanks for letting us know.
We will mark the case resolved.