New hostile feature by Affilka by Softswiss

betcheck24

New Member
Joined
Jan 19, 2022
Messages
12
Reaction score
3
From late November we started to see that sites running the Affilka Affiliate Platfrom from Swoftswiss introduced a new feature.
They are now able to set a limited period for when you get paid your CPA element of a hybrid deal, on the signups you generated.

What is the business standard?
Many brand we run with, if we ever made the signup then if the user ever converts - then of course we get paid our CPA-element of the deal and some RS!
We got brands we worked with since they was born and took a chance sending traffic while they build their brand - made their retention better and better, in some cases this really paid off for us - but if they had used the hostile method the Affilka platform introduces we would never have done good with them. some good revenue.

Is this really something affiliates should accept?
Now we can see that almost any Softswiss program we are working with are adding these feature - some without even telling it - to save money on the FTD's that affiliates generated?
I think the new feature is super hostile and should NOT be accepted by any affiliate!

For long in this business we have been under the impressions that we get paid - and should be - paid for all the players we deliver to the brands - But that could be about to change if we do not fight it.

Softswiss seems like the new "go to" whitelable solution so i expect more and more casinos will be launched here and use these hostile methods to limit what they pay out to the affiliates.
I don't think it is any secret that there are brands out there cheating - Some times, thank god the brands are cheating in such stupid ways that it is easy to see! Softswiss Affilka platform is currently designed so it is really hard to follow the players on a userlevel - I don't say these brands will cheat more - but if they need hostile terms to operate what will the next thing be?

We questioned some of the brands about why they would introduce such terms - They say that the majority of the affiliates think it is fine (Who are these affiliates who wants to earn less money?) and i think it is one big joke saying that - Why should anybody accept these toxic terms that will only help the casino - not the affiliate!

Their arguemnts are weak and does not make sense - If you're working with operators that chose the Softswiss and Affilka solution, better check your terms!

To view your campaign terms login to your account and find your deal (typically you have a deal per country) - In the case here - if you're running a hybrid deal, then users who signed up and converted after 1½ month, you won't have the CPA paid only the RS.
Check for this text
"who was registered 45 day(s) agowho was registered 45 day(s) ago"

If the casinos are here to do a serious operation and do it long term then why chose this hostile methods?

Are you working with some of the crooks? Check the SoftSwiss casino list on AskGamblers: https://www.askgamblers.com/white-label-casino/softswiss-1

If anybody is aware of other casinos not listed please post them here!
 

ddm

Former Member
Joined
Nov 16, 2018
Messages
489
Reaction score
287
"crooks" is a big word and stretch here

"Is this really something affiliates should accept?"
You accepted it. [thanks for bringing it to our attention - i didn't know 'bout this - , but i mean who on earth signs up on a biz deal and doesnt' read the details? - right?]

also fwiw. There is no such thing as "standard" in affiliation !

- Read the t&Cs - i am sure they are in there, and you agreed to everything, otherwise you would not have made this post.

obvs, choose your biz partners wisely.
 

Strider1973

Affiliate Guard Dog Member
Joined
Oct 26, 2015
Messages
112
Reaction score
95
Thanks for bringing this to our attention.

If I understand this correctly, this doesn't affect revenue share only deals? Or what happens if a potential player signs up, but only makes his first deposit after 6 months?
 

betcheck24

New Member
Joined
Jan 19, 2022
Messages
12
Reaction score
3
"crooks" is a big word and stretch here

"Is this really something affiliates should accept?"
You accepted it. [thanks for bringing it to our attention - i didn't know 'bout this - , but i mean who on earth signs up on a biz deal and doesnt' read the details? - right?]

also fwiw. There is no such thing as "standard" in affiliation !

- Read the t&Cs - i am sure they are in there, and you agreed to everything, otherwise you would not have made this post.

obvs, choose your biz partners wisely.
We worked with programs before this software feature was launched (or at least used - but i take it was rolled out since it was a good bunch of programs that suddenly wanted to use it)
And no, it was not in the terms when we signed up - we save the terms when we make our accounts. (On another node then we had a case with another program trying to enforce the same kind of rule - and they said this clause in their terms covered this - but it was purely a term about how cookies worked and how long they expired, they tried to use on us for same purpose as this post covers)

Some programs actually notified it's affiliates while others tried to just add it and hope for the affiliates not to see it.
 
  • Like
Reactions: ddm

gamecat

New Member
Joined
Nov 18, 2020
Messages
29
Reaction score
11
Thanks for the info. Did not know that. I have this in some of my deals.
Also keep your eye out for CPA maximums (so like CAPs in General) in your hybrid deal.
 

betcheck24

New Member
Joined
Jan 19, 2022
Messages
12
Reaction score
3
Thanks for the info. Did not know that. I have this in some of my deals.
Also keep your eye out for CPA maximums (so like CAPs in General) in your hybrid deal.
Yeah this is a factor to keep an eye on as well ofc - And also that even that the programs say they will pay even that you go over - that you actually get the payment in the end.

In many ways i find this affiliate platform software 'fresh' and in other ways, the lack of being able to follow each individual player makes it some easier for the programs to do what they want. Maybe a future update will bring this.
 

ddm

Former Member
Joined
Nov 16, 2018
Messages
489
Reaction score
287
it was not in the terms when we signed up - we save the terms when we make our accounts. (On another node then we had a case with another program trying to enforce the same kind of rule - and they said this clause in their terms covered this - but it was purely a term about how cookies worked and how long they expired, they tried to use on us for same purpose as this post covers)

i guess tell them to pay up (last chance, motherfuckers) - and stop working with them - or It's LAWYER TIME.
 

gamecat

New Member
Joined
Nov 18, 2020
Messages
29
Reaction score
11
Yeah this is a factor to keep an eye on as well ofc - And also that even that the programs say they will pay even that you go over - that you actually get the payment in the end.

In many ways i find this affiliate platform software 'fresh' and in other ways, the lack of being able to follow each individual player makes it some easier for the programs to do what they want. Maybe a future update will bring this.
I work together with 1 program that gave me a hybrid deal and told me its uncapped. Then there was a cap in the deal and I was told, that this is something "only technical" and I get all my CPA paid. I don't believe that and in the end I am not able to check it anyways, as the statistics don't give that details out.

So I stopped sending traffic.
 

Frank

Affiliate Guard Dog Member
Joined
Jan 7, 2015
Messages
935
Reaction score
465
CPA and hyrbrid are usually where most brands lose money.. also where the biggest scams come from so a 45 day perios is not unreasonable.. as somebody with little intrest in this time rarely becomes a high roller so a 20 euro deposit after 46 days and you make revshare is not unfair,.. good players will convert within the first 48 hours typically
 
Top