Mate affiliates not paying or responding - RESOLVED

[Haff]

Been working with Mate affiliates and added their new brand Great Win casino in June.

Payments never came even after sending invoices and asking on Skype. Currently our manager is away on vacation but hasn't replied for a long time, and adding their other affiliate managers they don't accept the Skype invites.

Anyone facing the same issue?

 

[MissExposé]

Please PM me your account details Haff and we will ask for updates on yoyr behalf (I've sent you a PM).

 

[MissExposé]

@Haff Do you have updates, please?

 

[Haff]

Hi @MissExposé , managed to get a reply, will let you know once payment has been received

 

[MissExposé]

Thanks for letting us know @Haff . Hopefully, all will be resolved soon. Please keep us updated.

 

[MissExposé]

@Haff do you have some updates, please?

If not, may I please ask you to send me your account details, representatives reached out and would like to assist in this matter.

 

[grand_rexaffiliates]

Good luck to you Haff and I hope you get your money from the Mate Affiliates and thank you so much for sharing this over here for all to see how much pain an affiliate has to take even for asking for their own money

 

[Haff]

Good luck to you Haff and I hope you get your money from the Mate Affiliates and thank you so much for sharing this over here for all to see how much pain an affiliate has to take even for asking for their own money

Nature of the business i suppose. They did get back in touch now so waiting for payment

 

[grand_rexaffiliates]

Nature of the business i suppose. They did get back in touch now so waiting for payment

Keep at it and keep asking for the money and I am sure there has to be some results for it soon. I wish you all the very best and good luck to you

 

[MissExposé]

Thanks for the update @Haff

 

[grand_rexaffiliates]

Thanks for the update @Haff

Yup thanks for the update and will really help others

 

[NPM]

They are slow payers but never have left anything unpaid. First you don't hear anything for 3 months and suddenly they pay everything at once. Not the optimal way of handling payments but at least we've always received every penny.

 

[grand_rexaffiliates]

People need to pay on time because I am sure they do the same with the payment providers and the game service providers. Imagine a casino telling the licencing authorities we will pay you the fees and everything after 3 months. This is not how usual people do business and these people as publicly named by MissExposé is a good thing for others to be aware of and updated about as well. Let us all work together to expose and stop this from happening to other's. They are also getting more business from the affiliates and just like clients for online casino's change the online casino they work with it is only fair to say that the affiliates should too

 

[MissExposé]

@Haff Do you have updates, please? Representatives are asking for your account username so they can have a look and assist further. Please send me the details via PM.

 

[grand_rexaffiliates]

Nice and thanks for the updates here MissExposé

 

[NPM]

People need to pay on time because I am sure they do the same with the payment providers and the game service providers. Imagine a casino telling the licencing authorities we will pay you the fees and everything after 3 months. This is not how usual people do business and these people as publicly named by MissExposé is a good thing for others to be aware of and updated about as well. Let us all work together to expose and stop this from happening to other's. They are also getting more business from the affiliates and just like clients for online casino's change the online casino they work with it is only fair to say that the affiliates should too

Yeah, I totally agree. Bad habits will never die without any reaction. Obviously a collective approach could have some effect as I feel that going solo has not really changed anything so far.

 

[grand_rexaffiliates]

Yeah, I totally agree. Bad habits will never die without any reaction. Obviously a collective approach could have some effect as I feel that going solo has not really changed anything so far.

Absolutely and we need to care for one another or else the way someone is not getting paid can happen to all those Affiliates working hard and getting these people traffic. Most people make the mistake to not even push for the money that they deserve and this is SAD...

 

[MissExposé]

@NPM we are still waiting for your affiliate account details so that representatives can assist further.

 

[NPM]

Hi! I was just commenting that we have received everything so far. Late, but received. Just to bring the news that at least some payments are made.

 

[grand_rexaffiliates]

Hi! I was just commenting that we have received everything so far. Late, but received. Just to bring the news that at least some payments are made.

Congratulations on receiving some of the payment details