High Affiliates Audit Report

Discussion in 'Real Revenue Share Audits' started by Guard Dog, May 22, 2020.

Do You Work With High Affiliates?

  1. Yes

    3 vote(s)
    50.0%
  2. No

    3 vote(s)
    50.0%
  3. Will Try

    0 vote(s)
    0.0%
  1.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Hello AGD community,

    Today we present to you the new real revenue share audit report for High Affiliates.

    One of their brands is Royal Rabbit Casino.

    Affiliate Reporting Platform: NetRefer
    https://affiliates.highaffiliates.com/affiliates/Account/Login#
    Affiliate Reporting Platform.jpg

    We deposited €20 via Skrill and took a welcome bonus of 100% up to 500.
    Cashier.jpg

    Our funds with the deposit were €40. We started playing some slots:
    Slot 1 Start.jpg

    Slot 2 Start.jpg

    Slot 3 End.jpg

    Eventually, we lost all the funds and checked the earnings report:
    Stats.jpg

    For the deposit of €20 via Skrill the Net Gaming Revenue was €6,20.
    Our earnings should be 60% of NGR which is €3.72.

    To summarize, the Effective Net Gaming Revenue (the amount of money deposited and lost) is 6.20/20= 31% which is very bad!

    Finally, multiply the advertised revenue share rate with the Effective NGR to see your real revenue share rate, e.g:
    • 25% = 07.75 %
    • 30% = 09.30 %
    • 35% = 10.85 %
    • 40% = 12.40 %
    • 45% = 13.95 %
     

    Attached Files:

  2.  
    BetOnlineUK

    BetOnlineUK Affiliate Guard Dog Member

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    Oh dear
     
  3.  
    AussieDave

    AussieDave 20 years & still going!

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    That's practically in the realm of Video Slots shit-land. These white labels are one, of two possibilities:
    1. The owners are clueless, and are also getting shafted.
    2. The owners are crooks, and are taking the piss out of affiliates.
    Edit:
    Given these woefully low (and I'll add, truly misleading) commission %'s, I have to wonder how they can remain, AGD certified? Granting a seal to a program who pay a pittance of their advertised commission %'s, isn't what I'd call trustworthy...just sayin!
     
    Last edited: May 22, 2020
  4.  
    Zuga

    Zuga Administrator Staff Member

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    holy shite that has to be one of the worst ( if not the worst ) results thus far.
     
  5.  
    nick_ha

    nick_ha Affiliate Program Representative

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    Dear AGD team,

    We appreciate the effort you put into these projects.

    The result seen here however is frustrating and is caused by a factual error. I can personally assure you that the calculation is incorrect and does not reflect how we reward our affiliates.

    Please allow me to check what happened in this case over the weekend and I'll come back to clarify the issue.
     
  6.  
    Tomas

    Tomas Affiliate Guard Dog Member

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    I would say those numbers can't be correct. We work with High Affiliates on another brand they have. Just a quick check on our numbers, we got around €20k deposit last month which was our first month and had a revenue share of €8400.

    So, either there MUST be a mistake, or they are having different models depending on the brands.
     
    nick_ha likes this.
  7.  
    betizen

    betizen Affiliate Guard Dog Member

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    It would be great to prove that refutation and in case this was a mistake, to have an explanation on what actually caused the error.
     
  8.  
    Lucy CBC

    Lucy CBC Affiliate Guard Dog Member

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    That would be great indeed, to have things clear. We've only recently added them actually...
     
  9.  
    illuminati

    illuminati Affiliate Guard Dog Member

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    In that case, something is definitely going on. Hopefully AGD will be able to re-do the audit.
     
    SUN and Lucy CBC like this.
  10.  
    Frank Analyze

    Frank Analyze New Member

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    This audit made us re-check results but revshare compared to NGR percentage is actually normal for us. we see 85% or around that for effective NGR, impossible they have such admin fees as mathematically it would mean we have 300-400% more NGR.
     
  11.  
    CL-Ed

    CL-Ed Affiliate Guard Dog Member

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    I love how you guarantee that you lose your money for the audit by playing Betsoft, Yggdrasil, and most likely reduced RTP Play'n Go slots. ;) You could hardly pick a better set to make sure you lost your money fast.
     
  12.  
    bonustreak

    bonustreak Administrator Staff Member

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  13.  
    Strider1973

    Strider1973 Affiliate Guard Dog Member

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    Which weekend? ;)
     
  14.  
    nick_ha

    nick_ha Affiliate Program Representative

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    Ok, guys, you were right, the audit confirmed that the numbers were wrong.

    We found that the import of released vs granted bonuses was not being processed correctly, due to an IT error. This is why the reward reports were showing wildly inaccurate numbers for some of our affiliates.

    Correcting the bug is already in progress and it will only take a short time to reintegrate the corrected files and for Netrefer to re-assign the proper results.

    We'd like to offer 3 initiatives to help move this forward:

    1. all of our active affiliates will benefit from an extra 5% RevShare for June as a sign of good faith and as apology for any annoyance caused
    2. we're cordially inviting AGD to re-audit the program after this issue is fixed
    3. I'm making myself available for any information related to this topic via Skype / email
     
    melcb, Strider1973, Zuga and 2 others like this.
  15.  
    nick_ha

    nick_ha Affiliate Program Representative

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    We're happy to let you know that we fixed the error, the imported costs are accurately reflected in the reward calculations.

    Thankfully we are able to use the correct data for May's commissions.

    We're looking forward to a new audit by the AGD team and want to say thank you all for the feedback and help.

    Please do reach out to let me know how I can help.
     
    melcb and MissExposé like this.

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