Hello there!
Recently I got a message from Entain Partners compliance team of my account (vivabonus) suspension. When reading the explanation of it, I could find find anything relative or specific. Below I am copying text that was sent by them
I was extremely surprised by it as we do have regular commission earnings by promoting Bwin casino.
If any of you experienced the same difficulties with this affiliate program thanks to share it.
Recently I got a message from Entain Partners compliance team of my account (vivabonus) suspension. When reading the explanation of it, I could find find anything relative or specific. Below I am copying text that was sent by them
In addition to that, they were bombarding me with the requests of affiliate account verification, where all the details have been provided and account verification was done. After it was done I got another request to change the beneficiary name - also confirmed from my side. Then they sent the same request once more, which I did not answer as I find it unprofessional. In the end I receive the suspension notice. It seems like they were looking for a reason to suspend the account, which is disrespectful in terms of partnership relationship.We have identified via our monitoring process that the website vivabonus.com where you are promoting Entain brand content (INSERT REASON)
We would like to respectfully remind you of your obligations under clause 5.5, 5.9, 5.13, 5.14(m) of the Affiliate Agreement you warrant that “you shall not, nor shall you authorise, allow, assist, or encourage any third party to…directly or indirectly engage in benefit from any act or traffic that involves any Prohibited Activity”.
Prohibited Activity means an actual or attempted act by you, any Customer or any Third Party Promoter (when applicable), which is reasonably deemed by us to be:
(a) in breach of any Applicable Law;
(b) made in bad faith; or
(c) intended to defraud us or any Site or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act causes us or any of the Sites any damage or harm
I was extremely surprised by it as we do have regular commission earnings by promoting Bwin casino.
If any of you experienced the same difficulties with this affiliate program thanks to share it.