EFBet don't count players as new and reject to pay.

Discussion in 'General Casino Affiliate Area' started by Moonlight Cat, Mar 12, 2018.

  1.  
    Moonlight Cat

    Moonlight Cat Affiliate Guard Dog Member

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    Please help me to understand, i am right or wrong.


    EFbet affiliate program have T&C:

    __________________________________________________ ________________
    5.1 Partner shall be obliged to provide at least two new active clients per month.


    5.2 Partner shall have at least 7 active clients for that calendar month.
    __________________________________________________ _________________



    In February 2018, i have 16 active players and 3 players that make first deposit in February.


    But the problem is, that only 1 from these 3 player open account in February.
    2 another players open they account in 2017 and 2016. And made they first deposit only now. This is normal from my type of traffic (free games).


    But EFbet reject to pay affiliate comission for me. They point of view, that this is only 1 player.


    From my point of view this is very strange. By EFbet logic if player registered for example 31 January in 23:59, and made they first deposit 01 February 00:01 - they don't count it as new player.???


    I don't know how is possible to work in this style. But i think they don't right.

    Update:

    I tried for explain this, but affiliate manager don't hear me. The problem is, that many times before Efbet always counted this players as new.


    But now i don't know, what happens. They change the policy, or this is mistake of affiliate manager, who don't want to check this situation.


    If anybody know somebody from Efbet, please send them link to this thread. I think situation must be clear for all affiliates.

    GPWA: http://www.gpwa.org/forum/efbet-dont-count-players-new-reject-pay-244050.html
     
  2.  
    Zuga

    Zuga Administrator Staff Member

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    man those r some super predatory/rogue terms. I would not be promoting them if I was you.... looks like EFbet is Efing affiliates...
     
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  3.  
    Moonlight Cat

    Moonlight Cat Affiliate Guard Dog Member

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    Hello Zuga, nice to hear you. Rules are strict. But the problem is, that they don't follow they own rules.
    Have are look. This is my stats from February 2018. How many new players you see? I see 3 new players.
    EFbet aff.managers see only 1.

    [​IMG]
     
  4.  
    Zuga

    Zuga Administrator Staff Member

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    yeah looks like they are trying to screw you over...

    i think we need to list them as predatory affiliate program.
     
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  5.  
    Moonlight Cat

    Moonlight Cat Affiliate Guard Dog Member

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    I wrote direct message via linkedin to General Manager at Efbet mr.Roman Dimitrov.
    Because i am hope, that this is not EFBet new policy, to don't count First Deposit Players
    who sign-up in previous months. I hope that this my aff.managers don't understand this.
    I try to explain this - impossible.

    She think that NEW PLAYER this is the PLAYER who sign-up and make deposit in the same month.
    If player sing-up today (12 March) for example, and make deposit 01 Airpil, EFbet don't count this player as new.
    She think that this is normal.
     
  6.  
    Biti

    Biti Affiliate Guard Dog Member

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    It sounds just like a very crappy program not wanting to pay affiliates a fair share. I wouldn't bother to promote them.
     
  7.  
    Asmodeus

    Asmodeus Affiliate Guard Dog Member

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    That's crazy! I would stop promoting them immediately. An affiliate should get paid for the players (and deposits) they bring in, no matter if the actual signup is in a different month or not.

    Sounds like they don't care about fairness anymore.
     

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