CAP no contact??

[ocportal]

I am not able to login with my old account (password reset not working), Emailed them via contact form last week Tuesday, no reply.
I signed up for a new account on Friday but it has not been approved yet.

If someone has a direct email please pm me.

 

[bonustreak]

Send me you email addy via pm

 

[ocportal]

Thanks, pm'd you.

 

[ocportal]

Still nothing

 

[bonustreak]

I am shocked let me see what I can do for you..

 

[Arjun]

Still nothing

hey ocportal, so sorry that you weren't contacted! I believe John from our team may have tried to reach out, but it doesn't look like the e-mail ever went through.

Your account is fully activated. if you hit any issues, please feel free to let me know directly.

And thanks Christine for bringing this to my attention.

 

[Webzcas]

Arjun the password reset has not been working now for over a year FYI. I have to bug Warren each time I forget/lose my password to CAP.

 

[Arjun]

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Arjun the password reset has not been working now for over a year FYI. I have to bug Warren each time I forget/lose my password to CAP.

Thanks Webzcas. We've been battling this really illusive e-mail issues where only some of the users are getting e-mails. It's not the password reminder that's not working, but it's actually the e-mail notification system that goes along with it.

This has been one of those issues that my tech team is having alot of trouble with, but I want to make sure you know that it is my top priority to get this resolved.

 

[ocportal]

All sorted now

Thanks again.