I made a deal with SuprAffiliates / VoodooDreams for June promotion, flat fee for 1 month position on Top3 on our main lists.
They didn't get results they wanted so now they are refusing to pay. Claiming I somehow "lured" them to this deal and they should have got better results.
I have other brands paying the flat fee now 7 months in a row so at least some brands are getting ROI for the promotion. That said, it shouldn't matter if they are getting any ROI, the deal was flat fee for top spots - not for the results.
I've tried to contact them, but they completely ignore my messages for the past 2 weeks.
Any suggestions?
They didn't get results they wanted so now they are refusing to pay. Claiming I somehow "lured" them to this deal and they should have got better results.
I have other brands paying the flat fee now 7 months in a row so at least some brands are getting ROI for the promotion. That said, it shouldn't matter if they are getting any ROI, the deal was flat fee for top spots - not for the results.
I've tried to contact them, but they completely ignore my messages for the past 2 weeks.
Any suggestions?