Billy_Goldblum
New Member
- Joined
- Nov 8, 2018
- Messages
- 12
- Reaction score
- 4
I am a casino streamer on twitch and I had a deal set up with ivy affiliates to advertise all their casinos on my channel. I did so for about a year. Because being an affiliate is not my day job and I am quite busy myself, my gf and I work together to keep the affiliate stuff up to date.
Two weeks ago they sent us a very rude and short email asking for ID for UK compliance. While I am not a fan of this at all and have actually ended relationships with previous companies, the amount of players I have with ivy affiliates would make it near impossible for me to just walk away.
So we abided and supplied the ID. My partner and I had a brief conversation about the tone of the email and we felt like something was off.
2 days ago we get an email that basically says they are no longer interested in our services and my twitch channel is non compliant, my affiliate account is now closed.
Thats it. No requests to change anything, no guidance, no suggestions. That was it. I have gambleaware banner and responsible gambling banners in my channel and they knew full well the agreement was for us to always advertise through twitch.
They have not responded to any requests over the past 2 days or any emails or attempts to contact them. My account is locked and all banners show 404 errors.
I have had many signups over the year and some back dated commission. And they took it and just closed it.
Anyone who knows me on twitch knows I stream for fun and entertainment because I enjoy it. I have always told people who ask about signing up through me they have the option to sign up through me or use a different browser after clicking if they do not like the affiliate stuff.
I have always been honest and clear on how affiliate stuff works and explained that any commissions earned I just use it to stream with and no one is ever obligated to sign up through me.
With that being said, I advertised them on my youtube and twitch for a year. I did take two 3 month breaks from twitch but the banners remained there and on youtube.
I am appealing to the community for any advice on how to move forward. If nothing works I will attempt to pursue this by legal means.
Thank you
Two weeks ago they sent us a very rude and short email asking for ID for UK compliance. While I am not a fan of this at all and have actually ended relationships with previous companies, the amount of players I have with ivy affiliates would make it near impossible for me to just walk away.
So we abided and supplied the ID. My partner and I had a brief conversation about the tone of the email and we felt like something was off.
2 days ago we get an email that basically says they are no longer interested in our services and my twitch channel is non compliant, my affiliate account is now closed.
Thats it. No requests to change anything, no guidance, no suggestions. That was it. I have gambleaware banner and responsible gambling banners in my channel and they knew full well the agreement was for us to always advertise through twitch.
They have not responded to any requests over the past 2 days or any emails or attempts to contact them. My account is locked and all banners show 404 errors.
I have had many signups over the year and some back dated commission. And they took it and just closed it.
Anyone who knows me on twitch knows I stream for fun and entertainment because I enjoy it. I have always told people who ask about signing up through me they have the option to sign up through me or use a different browser after clicking if they do not like the affiliate stuff.
I have always been honest and clear on how affiliate stuff works and explained that any commissions earned I just use it to stream with and no one is ever obligated to sign up through me.
With that being said, I advertised them on my youtube and twitch for a year. I did take two 3 month breaks from twitch but the banners remained there and on youtube.
I am appealing to the community for any advice on how to move forward. If nothing works I will attempt to pursue this by legal means.
Thank you