Recent content by Spinwise

Dear @saw7, All commission payments are done by the 15th of each month. If the payment is pushed to the next month, the only reason should be the commission amount. Please keep in mind that the minimum amount for the transfer is 100 EUR per brand. If your commission this month is less, the...

Dear @preditor , First of all, you can take a look at an audit made by the LCB team previously https://www.affiliateguarddog.com/community/threads/casoo-partners.14987/ As far as the commission goes (50% RS example), on the Curacao brands (Tsars, Casoo) If an affiliate sends 1 NDC that makes...

The conversation got a little bit heated and we apologize for that. Our managers have found the missing invoice, it was missed by the accounting department which was marked as solved, we will make sure there are no other misleads. Please kindly confirm that the case has been solved. We always...

That is why we need to figure out what went wrong and what is the issue exactly, correct? At the moment there are your words against mine, you are saying we owe you 10k+, I am saying that we have paid to all the affiliates. So as you state, that we have money problems is not the case here...

It was ridiculous from the very beginning, that is why we asked for your contact details to check the issue as you stated. And if we have paid the wrong people we would still figure that out earlier if you could have contacted us with the inquiry, correct?

10k+ ? We don't owe anyone that kind of money and we will prove that with PoPs if necessary. So I wonder what will you say after all this...

So you want me to guess that? I can't check the issue (if there is one) if I don't know which account you are referring to, you know that, right?

Then obviously you haven't qualified (your commission was under 100 EUR) or you haven't filled in the payment details (or notified AM that you have actually done that). As I said before, we paid the July commission to all affiliates in August. There are no pending invoices for that month.

I understand that, but you can give the details to the AGD representative. July has been paid to everyone in August already.

The longer we wait for your username, the longer we will waste the time here with ridiculous statements. And if you want to go into details, as per T&C under the 3.4 section it is written that we pay till the 15th of the following month. We tend to pay till the 10th and that is what we do.

Hello! We haven't breached our T&C, the commission for August has been paid to almost all the affiliates, and till the 10th it will be paid to all of them, so before you go around insulting us or any other good operator, please reach out to our Affiliate managers to find out the exact issue of...

Hello, everyone! First of all, August commission payments will be processed till the 10th, like any other month, it is also written in our T&C. @Jops If you can give us your username/registered email address, we can have a look at your account and what is the situation there. There are many...

Hello @gobo Our apologies for the waiting. We had a design upgrade for our Terms & Conditions. Here is the direct link: https://files.spinwise.com/terms-and-conditions.pdf If there is anything else that we can help with, please let us know. Have a great week!

@preditor , Hello! Thank you for your post, can you please kindly contact one of our affiliate managers so they can check what exactly is the issue with your commission withdrawal ? Thank you in advance!

Hello AGD community, Our team is truly happy to join the Affiliate Guard Dog community and show it what Spinwise is all about - quality, drive, and passion for iGaming. We are looking forward to expanding and improving communication with other industry members. Years of hard work, experience...