Recent content by Ivona - casino.guru

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    Suspended our account to avoid paying commission

    Hi All, Please note that our unpleasant situation with Rank Affiliates was successfully sorted out. We finally managed to discuss everything over skype call based on which they renewed our account and paid our commission. We would like to thank the Affiliate Guard Dog for help. Kind Regards, Ivona
  2. I

    Suspended our account to avoid paying commission

    Hi again, please note that we have contacted Rank Affiliates several times via skype and email trying to arrange a skype call, but they are ignoring us again. I will post here once we hear from them. Kind Regards, Ivona
  3. I

    Suspended our account to avoid paying commission

    We were in touch with Rank affiliates, even via skype. We agreed on a call, but the person in our team who communicates with them got sick, so we agreed to reschedule the call for later. Our contact person - Younes - agreed with that. Meanwhile, we received a mail from Natalia. She said Younes...
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    Suspended our account to avoid paying commission

    Hi, We are currently sending the Power of Attorney to players in case we need to see their personal data. This method is entirely legal according to our lawyers. As for the old complaints, we were not provided with any personal information, but we visited this group directly in their office...
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    Suspended our account to avoid paying commission

    Which other brands do you have in mind? Regarding Cool Cat, 95% of complains against them are because of slow payments, which is general problem in US market. We also checked the complaints with them and for most of them, we saw in person the proof that it was solved. That's why we gave them...
  6. I

    Suspended our account to avoid paying commission

    Hi, Please note that we distinguish individual states within the USA and Germany from legislative reasons.
  7. I

    Suspended our account to avoid paying commission

    hi, gamblinggurus is not our website
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    Suspended our account to avoid paying commission

    Hi AussieDave, Regarding brands we promote, we're doing comprehensive research regarding all brands on our website. Result of which is our reputation rating. It takes into account for example relevant complaints, size of casino, T&C, withdrawal and win limits, and other stuff. We don't give...
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    Suspended our account to avoid paying commission

    Hello everybody, I am Ivona representing Casino Guru and would like to warn all affiliates and players about the Rank Affiliates and their unfair practices. The communication with them was normal until we sent them a high roller who made us in October a commission in amount of app. £10,000...
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