Jackpotter (Bravo Entertainment Ltd) refusing to pay $430 streamer balance after rollover completed

[Nordic]

Hi everyone,

I want to report an issue with Jackpotter.com (operated by Bravo Entertainment Limited, licensed under Anjouan Gaming).

The deal we agreed (in writing):

• $200 daily streaming balance
• 10× rollover requirement
• $0.20 minimum bet size
• 1–2 hour minimum stream time
• $800 monthly withdrawal limit
• Ongoing promotion (2–3 weekly social posts/videos)

What happened:

• We streamed 3 days, met the bet size and stream time requirements, and fully completed the 10× rollover.
• We requested payout of ~$430 winnings.
• Jackpotter refused, first claiming we hadn’t posted enough social media content.
• Later they changed the excuse, saying our audience wasn’t as expected (despite us disclosing Central Europe, Canada, and India in our very first message).
• Social media content was clearly stated as a weekly ongoing deliverable, not a prerequisite for first payout. Rollover was completed on day 3 — there were still 4 days left in that first week, and we already had content in backlog ready to post.
• Withholding payout under these shifting excuses is retroactive and unfair.

Steps taken so far:

• Filed an official complaint with Anjouan Gaming Authority on 27th of August.
• Jackpotter responded to the regulator repeating that social posts were an “immediate requirement,” which was never stated in the agreement.
• No resolution yet, regulator hasn’t closed the case.

Key problem:
All explicit payout requirements (rollover, bet size, stream length) were met. Jackpotter is blocking payment by misinterpreting long-term deliverables as instant conditions. This is moving the goalposts after the fact.

I’m sharing this here to:

1. Warn other affiliates/streamers about Jackpotter.
2. See if anyone else has had issues with them.
3. Ask for advice on best next steps to put more pressure on this operator.

Screenshots and evidence available if needed.

Thanks,
Emil