Hello Guys, I had a situation with a partner where they informed me that a commission would not be paid due to alleged internal fraud on their side. According to them, one of their internal employees manually approved a fake crypto deposit of 10k that never actually reached their wallet, but the system temporarily showed it as confirmed. The player then played and later attempted to withdraw real winnings, which triggered an internal investigation. As a result, the account showed one FTD and generated a commission of $1,724.66, which the partner claims is invalid since no real deposit occurred. They explained that the issue was related to crypto confirmation timing, where their system marked the transaction before blockchain confirmation. They also mentioned that the abuse was detected due to shared IPs. From my side, the situation raised concerns and I requested a clearer explanation before escalating it internally.
Does anyone had a experience like this ?
Does anyone had a experience like this ?