Chilli Partners, can't get my 7576 EUR payment - RESOLVED

[krister]

Chilli Partners (Brands: Cryptoleo, Getslots, Duxcasino, Heyspin, Pinocasino, Octocasino, Ninecasino) hasn't paid my 7576 EUR commission since I first raised the issue on 12 May 2023.

Initially, I wasn't able to withdraw my commission from my affiliate account due to some glitch. I contacted my manager and he confirmed that I can withdraw my commission in BTC or USDT, but to do so I have to fill out an invoice.

I won't dive into all details, but almost 4 months have passed but my commission still isn't paid. They do not refuse to pay. They promise to pay but simply do not do it again and again.

"Soon", "This week", "I will ask finance department to pay you ASAP", etc. is what I have been told.

Be informed guys about this affiliate program.

 

[Insider]

Who's your manager ? You know that you don't need an invoice for Getslots, Pino, Dux & Octo (Affilka system) only for Nine, Heyspin & Crypto (Cellxpert) ? Normally you can upload invoice on Cellxpert (Payment request) but if the field is empty there's nothing to upload.

I'm interesting to know to which address you have sent your invoice, because i have also sent our invoice to e-mail. Otherwise i have no idea why they should not pay because we have also no further details in your case.

Okay, sometimes they add commission a bit late on Affilka but in any case you need approval of the payment at this system. In the past weeks there was problems with Neteller on Affilka and i don't know whether is solved.

If you need one additional contact from Chilli tell me.

 

[MissExposé]

@krister Please PM me your affiliate account username and we will ask for updates on your case (I sent you a PM where you can reply).

 

[krister]

Who's your manager ? You know that you don't need an invoice for Getslots, Pino, Dux & Octo (Affilka system) only for Nine, Heyspin & Crypto (Cellxpert) ? Normally you can upload invoice on Cellxpert (Payment request) but if the field is empty there's nothing to upload.

I'm interesting to know to which address you have sent your invoice, because i have also sent our invoice to e-mail. Otherwise i have no idea why they should not pay because we have also no further details in your case.

Okay, sometimes they add commission a bit late on Affilka but in any case you need approval of the payment at this system. In the past weeks there was problems with Neteller on Affilka and i don't know whether is solved.

If you need one additional contact from Chilli tell me.

My manager is Kyle, I sent my invoice to invoice@chillipartners.com (as I was told to do)

 

[MissExposé]

Thanks for sending your account details @krister . We notified the representatives about your complaint and asked for updates. Keep you posted.

 

[krister]

4400 EUR was paid, waiting the rest. Will update ASAP

 

[MissExposé]

@krister Thanks for letting us know. Please keep us updated.

 

[MissExposé]

@krister We were just informed your payment is sent for processing, you should receive it in the coming days. Please keep us updated.

 

[krister]

Just received the rest off the money. The issue is resolved. Thanks to AffiliateGuardDog for helping me out!