Dear @susia48 ,
It comes as a surprise to us that after 4 months you’ve raised the same issue— especially considering you had previously confirmed that everything was in order.
As already discussed and resolved, the issue of the FTDs was fully corrected. The commission was added to your...
Hello , we solved this situation after professional discussion and checking stats. We make agreement to add the commission and pay invoice asap. Kept our word and we now think this matter is closed and shouldn't get this exposure.