It's pretty LOL as the first and only explanation I had from them was 'one of your players had a big win'.
When I pointed out that ALL of my players were showing neg rev for day 1 of the month AND all of my players are poker players this couldn't be true I received 'we've changed the way we...
Bump.
Ever get to the bottom of this OP?
I've had the same problem for the last 2 months, I've been starting day one of the last 2 months 4 figures in the minus on one of the skins you mention and as yet have not received an explanation from my affiliate manager.