Recent content by Mario Brand

She is on it thanks

Karaba, yes that is correct we got a return from the bank that the funds were not received. Sandi did email you with the response back from the bank. Can you please ensure to respond to her so that we can ensure that the correct wire account is used with regards to the transfer. Thanks Mario

Hi Kadabra, Hope you are well. Please note that your account is up to date as payments have been made to your account via Wire. Further to this, you will receive the POP via email for confirmation of this. Best regards Mario

That is really great news Falsedoom really appreciate it that you let me know. Best regards Mario

Happy to hear that Kadabra. Best regards

Hi Kadabra, Can you please advise have you've received your funds yet? Best regards Mario

Hi Kadabra, Yes, that is correct it's been processed today and we will send you the POP shortly. We do apologise for the inconvenience caused as we truly understand how important it is in order to ensure that payments get paid in a timeous manner. Best regards Mario

Hi Kadabra, Nope not vanished just been getting these things fixed. sorry for the delay but I will be sending your POPs to you shortly as the funds are being processed as we speak and we are just waiting on the processing house to confirm that it has been sent. I understand that this is...

Hi CL-Ed, Thank you for your messages. Any issues such as these will be taken seriously and will be dealt with in a timely manner. Could I please ask that if there are any complaints and or issues with regards to players not being paid their due winnings please do contact me directly with...

Hi Kadabra, Hope you are well. Firstly we apologise for the inconvenience and can assure you that your payment is in the process of being paid. We will personally inform you with a POP as the payment will take place during the course of this week. Best regards Mario

Yes that is correct and thank you

Hi there, Hope you are well. Glad that this matter is resolved now and we do apologise for the inconvenience and the frustrations in regards to the delays. However, as Dave confirmed he received his funds as promised. Best regards Mario