Yes, thank you and sorry for the hundreds of posts i had done was just stressed out. Unsure of your rules for the forum but If you guys or Deckmedia would like these threads removed you can now it has been resolved. I do not hold any ill feelings towards them.
No worries, unsure of your rules for the forum but If you guys or Deckmedia would like these threads removed you can now it has been resolved. I do not hold any ill feelings towards them.
For the month of October the player spent $17,415.73 comission was $4,474.77.
They confirmed the comission payout November 4th.
November 9th they told me my payment would be done on the 15th. No mention of any issues with payments.
November 14th a refund transaction appeared in November stats...
Hi,
At the time affiliate payments were due no chargeback had been done, they stated this in thier email to me.
For the month of October the player spent $17,415.73 comission was $4,474.77.
They confirmed the comission payout November 4th.
November 9th they told me my payment would be done...
Thankyou, had a chargeback happened I would understand but they clearly stated one had not happened at the time affiliate payments were due. I will refrain from posting anymore until we get a response.
Phillip
Hi Kadabra,
The player has not made a physical chargeback, this was confirmed by the program themselves in an email. Their terms also do not allow for them to hold this comission as it was already confirmed and outside of the 12 day process clause.
They have never explained what the 9k refund...
I better stop posting before i get in trouble, but deckmedia have seen this post and received the emails. I will be filing a complaint with the Filing a formal complaint with the Curaçao gaming authority if they dont act.
Hi
Have been advised by a lawyer who i went and saw today on this matter and he has suggested to create a new thread for this formal demand. A copy has also been emailed to you. The lawyer wrote this for me to give you.
FORMAL DEMAND FOR PAYMENT
Date: November 17, 2025
To: Deckmedia...
I have discussed this situation with other affiliates and several have drawn my attention to your terms regarding chargebacks. In Section 4.3, it clearly states that funds may be deducted from commissions only if a chargeback or credit occurs within the 12-business-day payment-processing period...