Recent content by CasinoRoom AM

Hi, My apaoligise for the late reply. I am out of office on private and matter. I know this not an ideal situation. If I could have avoided the situation I would have more then anything else. It’s just that a lot of things came in one go. - wire card stopped accepting all gambling...

HI Guys, Thanks for the Audit i am happy you liked the results. As for the bonus, It can only be accessed from all countries we have a license for. I Have just taken over the role as Head of Affiliates at CasinoRoom/Ellmountgaming. Do not hesitate to get in touch if you have any questions.

Thanks for that. I will drop a line in there

Hi There, I just went true the posts there and i don't see a questions or an issue we need to answer from our side. is there something i am missing. The last post on the thread is from oct 2017 is that correct or am i missing it? Please advice. Best regards

Hey guys, Skrill = sorted as well now. Sry for delay this time around, we are now all set. Cheers, Tomas

Neteller sorted

hey partners, just a note that we are going to be a little late this month in regards to paying skrill & neteller. we have processed all wires and some skrill and neteller but a few remaining still. we had an issue (delay) topping up the e-wallets but expect the funds to arrive tomorrow or...

Hi Richard, Replied to you below. “1) Are you telling me that it is impossible that a technical issue with a sign up could create a tagging issue? We know that there was an issue because I have the e-mails from the player conversing with your support team. 100% there was an issue so the only...

Hi Biti, There is no tracking issues, feel free to test. Yes we been delayed with payments during a period of time yes. /Tomas

hi biti, how do you do? we have never failed to pay a single affiliate ever and there are no tracking issues. we were delayed on payments a few days during a short period of time yes correct. /t

Hi Richard, Starting to feel like a broken record here. First Im not ignoring anything. A player signed up but didnt fullfill his registration hence why we told him to complete the registration in the email we sent him. So eventhough the registration wasnt completed an account was registered...

hi shay, in this case the player has not signed up via a tracker because then he would have been tagged. we would never remove a player from an affiliate even if the first deposit comes in a year later. same goes with later cpa qualifiers. /tomas

hey guys, sorry for late reply. i dont know why this player failed to sign up correctly. i have never had a player or affiliate complaining about this the last 6 years (since i got started with casinoroom.com). feel free to test our tracking facilities should there be any doubts. the result...

Hey Richard, Sorry for late reply. As mentioned already several times by now an account was created (in August 2016) by the player which was not tagged to an affiliate. The email the player received from us was just to inform him that he had some additional information to fill in before the...