Recent content by BS Support

BrightShare Payment for May Earnings Hi Dave, You are absolutely right. I will surely do so if it happens next time. Thanks Liyu

BrightShare Payment for May Earnings Hi, Please note this month payment was finalized on June 20th and is sent to our processor already. Except bank wire, all affiliates using other payment methods should see funds hit account today or tomorrow. Let me know if by Thursday you still don't...

Hi, Please note that an email was sent to relevant affiliates (located in the US) yesterday, in order to receive confirmation of their personal details, for the invitation of the alternative payment method. Please make sure to check your mail box and get back to me. Thanks. Best...

Hi All, Due to the closure of Quick tender, we are aware of the concerns of our affiliates located in the US. We are in the process of offering alternative payment options for these affiliates. Once finalized, I will contact each of you in person to guide you through the new process. Best...

Hi, US new players stats are available on BrightShare under "additional earnings report" For All Slots USA stats please contact their affiliate manager Janet Edwards at affiliates@allslotsusa.com Best Regards, Liyu BrightShare.com liyul@brightshare.com

Hi All, Thank you all for your feedback. The basic idea here is that we really are not asking our affiliates sending us U.S. traffic, ONLY IF ANY of our affiliate BY MISTAKE still have some U.S. traffic left over with us, then they will get something instead of nothing. Hope this is...

Hi dominique, No - Royal Joker is not bundled with the Brightshare casinos. And Vladi, Regarding U.S. traffic share, IF any affiliate by any chance has some traffic with us, so they will get something instead of nothing. Of course you can always send your traffic directly to them...

Clarification Hi All, Just to make it very clear : Royal Joker Brand taken over by Jackpot Factory has nothing to do with U.S. traffic redirect - 2 totally separate issues. Best Regards, Liyu BrightShare Support

Re: Royal Joker Casino Hi Bonus Paradise, Regarding Royal Joker Brand, as it shows on the site - Jackpot Factory has taken over the Royal Joker Brand. The brand was taken with many attribute unique to Royal Joker. Among those was the relationships with their affiliates and the management of...

US Traffic Redirect - More Details Hi Greek39, Thanks for the feedback. If you were referring several weeks ago we had some site issues, then these are 2 separate things and have nothing to do with each other. The site issues are solved already. Now we are offering a new deal for...

US Traffic Redirect - More Details Hi, Yes, Brightshare is going to pay the comission for players coming through this channel. Actually we put up a separate report for this purpose already, whoever are sending traffic will see stats in "Additional Earning Report". We will send more...

US Traffic Redirect - More Details Hi All, Here are some more details regarding us traffic: 1. How will the redirect work? When a US player clicks on the download button or the instant play on any one of our sites – he is redirected to a co branded landing page where he is able to...

BrightShare Site Hi All, Thank you for your posting, feedback and helping each other. We are dealing with BrightShare Site issue as the highest priority within the company and checking into it very closely and looking for the best solutions. Keep on cleaning cookies, temp files, caches...

Thank you all - let's keep on working TOGETHER. Best Regards, Liyu

BrightShare T&Cs Hi, It's Liyu here - Support & Site Manager at BrightShare. As you all can see we did add additional definitions to help explain the T&Cs better lately, just making them clearer :) Best Regards, Liyu BrightShare Support support at brightshare dot com