Recent content by AnthonyP

Who is Europalace and where do they fit in with FL Europalace casino is a brand that is operated by a third party. They (EP)manage the marketing and player acquisition around that brand and we (FL) manage the back end support and retention marketing. Our acquisition efforts and management...

Vegasguy - your questions regarding locked accounts Hi there Vegas guy, I have been on leave since last Wednesday afternoon and thus apologise if you have been kept waiting for answers regarding your locked accounts which were subsequently reopened. Your player accounts - this has been...

Hi there Vegasguy, I see you have made this post regarding a player account query. Player queries are delt with on player forums and more importantly by the casino support desk. I would like to reaffirm that Fortune Lounge player support always endevours to resolve issues with players in the...