Redbush54
Affiliate Guard Dog Member
Brightshare Reports Not Working - RESOLVED
I contacted Marcia on Oct. 4th regarding error msges being received when trying to review stats. At that time we could not view anything past July. Within "6" days we were able to review the August stats but could not view Sept. or Oct. On Oct. 16th I contacted Marcia via skype and ask when this was going to be fixed and was given the excuse that the technical guy was out sick. I just now checked again and the stats for Sept and Oct are still producing error msges.
This has gone on for long enough and action needs to be taken now!!!
Is anyone else experiencing trouble with stats?
IMO if Brightshare would concentrate on ALL affiliates and not just those that attend conferences we wouldn't have these problems.
I contacted Marcia on Oct. 4th regarding error msges being received when trying to review stats. At that time we could not view anything past July. Within "6" days we were able to review the August stats but could not view Sept. or Oct. On Oct. 16th I contacted Marcia via skype and ask when this was going to be fixed and was given the excuse that the technical guy was out sick. I just now checked again and the stats for Sept and Oct are still producing error msges.
This has gone on for long enough and action needs to be taken now!!!
Is anyone else experiencing trouble with stats?
IMO if Brightshare would concentrate on ALL affiliates and not just those that attend conferences we wouldn't have these problems.
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