Unpaid commission

[HappyGoLucky]

We sent an invoice on February 27 but the funds have not been received. Getting no clarification from the affiliate manager at Alpha Affiliates. Apparently this brand is moving to a new program soon so maybe that's causing issues. Either way, we would appreciate some sort of explanation!

 

[AussieDave]

Golden Crown Partners.... Hmmm sounds like they've given you a Royal Golden Shower!

 

[MissExposé]

@HappyGoLucky Please confirm you are referring to the Golden Star and Golden Crown Casino migration from Alpha Affiliates?

 

[HappyGoLucky]

Yes! Our affiliate manager at Alpha Affiliates who is managing Golden Crown Casino said "we stopped promoting GoldenCrown, it will be a separate affiliate program" so I guess they won't have anything to do with this brand soon.

 

[MissExposé]

Thanks for clarification @HappyGoLucky, please send me your account details via PM and we will ask for updates on your case.

 

[MissExposé]

Thanks for sending your account details @HappyGoLucky, we notified the representatives about your case and asked for updates.
Keep you posted.

 

[MissExposé]

@HappyGoLucky We reached out again to the representatives since we did not get any updates on your case.

 

[MissExposé]

@HappyGoLucky We did get in contact with StarCrown representatives. They advised that commission earned before 1st March, should be paid by Alpha Affiliates. We notified Alpha Affiliates rep regarding your case.
We will keep you updated.