buddy m
Affiliate Guard Dog Member
- Joined
- Feb 5, 2011
- Messages
- 141
- Reaction score
- 38
Im not sure if this is appropriate posting in here about payouts from the actual gambling site so I understand if it gets pulled or moved.
I promoted 5Dimes for years, but never made enough, or had enough players to collect any small earnings I made untill about 6 weeks ago. The affiliate department although requiring more information and verifications (all good things) paid me promptly after the required 5 players. It was trying to collect from the 5Dimes website, not the affiliate site.
I requested payouts 4, or 5 times. I never was told initially that I needed to verify my email and phone number, so the payount wasnt made, I had to call them; I did and gave the info they asked for. Still no payment. So after I called them I was told again I needed to verify my info; I did a second time. Same thing, however this time when I called to verify I was asked for more, indept info, which is fine, good business practice , but now I was not getting the emails they said they sent me to again verify through email the same info and and this time to add my bitcoin address. So it was suggested that I give them another email address which I did. I still didnt get the payout because I needed to verify the new address which I sent them, see, they never told me anything untill I reached out to them, so I didnt know the problem. So I was told no payout untill I email them again to verify I changed my address.
There are in my opinion too many agents handling things and I gotta say I was pretty frustrated, but I made another request and hopefully I will get my payout. Just curious if it is me, or did any of you ever have a problem like this.
I do want to say however, through all of this at no time did I feel they didnt want to pay me. I only feel they dont communicate very well at all. Thanks for letting me share.
I promoted 5Dimes for years, but never made enough, or had enough players to collect any small earnings I made untill about 6 weeks ago. The affiliate department although requiring more information and verifications (all good things) paid me promptly after the required 5 players. It was trying to collect from the 5Dimes website, not the affiliate site.
I requested payouts 4, or 5 times. I never was told initially that I needed to verify my email and phone number, so the payount wasnt made, I had to call them; I did and gave the info they asked for. Still no payment. So after I called them I was told again I needed to verify my info; I did a second time. Same thing, however this time when I called to verify I was asked for more, indept info, which is fine, good business practice , but now I was not getting the emails they said they sent me to again verify through email the same info and and this time to add my bitcoin address. So it was suggested that I give them another email address which I did. I still didnt get the payout because I needed to verify the new address which I sent them, see, they never told me anything untill I reached out to them, so I didnt know the problem. So I was told no payout untill I email them again to verify I changed my address.
There are in my opinion too many agents handling things and I gotta say I was pretty frustrated, but I made another request and hopefully I will get my payout. Just curious if it is me, or did any of you ever have a problem like this.
I do want to say however, through all of this at no time did I feel they didnt want to pay me. I only feel they dont communicate very well at all. Thanks for letting me share.