- Joined
- Sep 18, 2018
- Messages
- 4,162
- Reaction score
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We received the following email:
"Dear Partner,
After careful consideration and evaluation of our business operations, we have made the difficult decision to close B2C operations of our gaming brands, Casino.com and MansionCasino.com.
As a consequence, we regret to inform you that we will be ceasing gaming operations on both Casino.com and MansionCasino.com on the 26th of October 2023 at 09:00 CET.
While this was a difficult decision to make, we want to ensure that we assist our valued partners to navigate this process in the smoothest way possible.
Starting from the 26th of October at 09:00 CET, our casino sites will be permanently unavailable to all players. In light of this, please take note of the following instructions regarding your commission earnings and withdrawals:
1. All commissions earned up to the time of the closure must be requested for withdrawal by the 31st of October at 09:00 CET.
2. The minimum withdrawal amount that we can process is $10 USD.
IMPORTANT: Before proceeding with your withdrawal, please ensure that your payment details are correct and up to date to avoid any delays or issues.
We will initiate the final payment processing on the 1st of November, and you can expect to receive your funds by the third week of November.
Access to your affiliate account will close on 31st November and you will have until this date to extract any data or reports that you require.
Should you require any assistance with your withdrawal or have any questions please refer to the FAQ link below, or simply reply to this email. To help us assist you promptly, kindly include the following details in your request:
• Your account name (login)
• The email address registered with us
• Your full name
Your Mansion Affiliate Team will be here to assist you during this transition and ensure that it proceeds as smoothly as possible.
We appreciate your understanding and cooperation during this process and wish you well for the future.
Please find below some important links for your convenience:
FAQ
Forgot username or Password?
Warm regards,
Mansion Affiliates Team"
"Dear Partner,
After careful consideration and evaluation of our business operations, we have made the difficult decision to close B2C operations of our gaming brands, Casino.com and MansionCasino.com.
As a consequence, we regret to inform you that we will be ceasing gaming operations on both Casino.com and MansionCasino.com on the 26th of October 2023 at 09:00 CET.
While this was a difficult decision to make, we want to ensure that we assist our valued partners to navigate this process in the smoothest way possible.
Starting from the 26th of October at 09:00 CET, our casino sites will be permanently unavailable to all players. In light of this, please take note of the following instructions regarding your commission earnings and withdrawals:
1. All commissions earned up to the time of the closure must be requested for withdrawal by the 31st of October at 09:00 CET.
2. The minimum withdrawal amount that we can process is $10 USD.
IMPORTANT: Before proceeding with your withdrawal, please ensure that your payment details are correct and up to date to avoid any delays or issues.
We will initiate the final payment processing on the 1st of November, and you can expect to receive your funds by the third week of November.
Access to your affiliate account will close on 31st November and you will have until this date to extract any data or reports that you require.
Should you require any assistance with your withdrawal or have any questions please refer to the FAQ link below, or simply reply to this email. To help us assist you promptly, kindly include the following details in your request:
• Your account name (login)
• The email address registered with us
• Your full name
Your Mansion Affiliate Team will be here to assist you during this transition and ensure that it proceeds as smoothly as possible.
We appreciate your understanding and cooperation during this process and wish you well for the future.
Please find below some important links for your convenience:
FAQ
Forgot username or Password?
Warm regards,
Mansion Affiliates Team"
