Hi All,
Yes its true, we are forum shy. But shy as in we don't sit all day checking who is posting about us in forums. We tend to get on with the work and try make our affiliates money.
The reason we have not replied until now is simply because we were not aware of it.
We are to blame for that. AGD did all in their efforts to get hold of us and give us all the needed information to respond.
But lets get down to business here. On August 2nd our site was down for a few hours. The reason for this is the 3rd party company who own the server affeurope sits on crashed. Then on August 3rd in the morning the site was down for 2 more hours. This was because we will be moving to a new ADV system from September 1st, and we had to run some tests. Since then everything has been back up and running smoothly.
What amazes me is its always the same affiliates posting. Some who have complained here in other posts have even been given direct mails to sort out their problems but have never ever tried mailing us.
So i will say it again. Here is my personal email:
ashley@affeurope.com Anyone who ever has an issue please mail me directly i will sort you out ASAP.
We pay our affiliates promptly every month on time, even when the cyprus banks crashed for most people we never ever had issue with payments. But when we don't reply on forums suddenly we are not "worthy".
These forums need to go back to dealing with what is important in this industry. Dirty rogue casinos who dont pay their affiliates and cheat the clients. When we get accused of that i guarantee a better response time with "ballsy" answers.
For those who removed our links...sorry to hear that. Would love for you to contact me personally so we can chat about this. I am guessing there was no cash flow between us so lets see if with some personal treatment we can improve your stats and income.
Regards to all and have a great week
Ashley
Affeurope