Weird Mainstreet stats, anyone?

Discussion in 'Mainstreet Affiliates' started by FictionNet, Jun 26, 2015.

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    FictionNet

    FictionNet Affiliate Guard Dog Member

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    For the last couple of months, my Mainstreet stats have been strange. The month starts with huge earnings, into thousands or more. The revenue then dropped gradually day by day until it's almost gone.

    So far, my enquiries with Mainstreet have generated slow, non-existant or unsuitable replies. Anyone else having issues?
     
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    ocportal

    ocportal Affiliate Guard Dog Member

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    My RS earnings with MS have been removed from the stats, never got paid out even though I have screenshots proving the earnings, I contacted my AM and they told me no earnings in my account lol, that's my experience with MS.
     
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    TheGooner

    TheGooner Affiliate Guard Dog Member

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    I have noticed similar patterns in some months - including this one.
    The program is very streaky in it's results.

    Start of month was 12 profitable days from 13 and building up to a 4K profit ...
    Then 9 losing days in a row for a 5K loss.
    The last 3 days have seen 2K profit.

    I haven't bothered enquiring as they are only a small fish in our promotions ...
    and I know that they lost their main AM (Pete?) a while back with no replacement named.
     
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    LandofOz

    LandofOz Affiliate Guard Dog Member

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    The stats report doesn't look quite right especially this month.
     
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    FictionNet

    FictionNet Affiliate Guard Dog Member

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    Definitely something screwed up with MS's stats. Apparently some $13k of revenue in my stats this month just didn't happen. I'm going to screenshot what I can and pass it to MS.

    Thanks for the posts. At least I know it's not just happening to me.
     
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    AussieDave

    AussieDave 17 years & still going!

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    While I've have an account with them for ages, I've only recently added Sun Palace to a site, which also markets to USA players. While it's not a large traffic site it has sent traffic. I was starting to wonder my stats seemed odd. I know I'm sending traffic cause I monitor clicks my side. Seems when Pete left everything has gone downhill. I've not had any contact from my new AM - I don't even know if I've been assigned a "new" AM. I've sent a couple of emails asking for support. To date I've not received any reply to these.
     
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    slotplayer

    slotplayer Affiliate Guard Dog Member

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    mine seem as they should.
     
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    AussieDave

    AussieDave 17 years & still going!

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    I think the big question here are people getting paid. If so have payment dates changed dramatically?
     
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    slotplayer

    slotplayer Affiliate Guard Dog Member

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    I've been getting paid.
     
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    A reminder is sent to all affiliate managers.
  11.  
    TheGooner

    TheGooner Affiliate Guard Dog Member

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    I've been paid in the past - they are currently well overdue for the April / May payments - but I am hopeful that will be sorted out this week.
     
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    slotplayer

    slotplayer Affiliate Guard Dog Member

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    I only had one time a couple months back that a payment was delayed but knew it would be.
     
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    KasinoKing

    KasinoKing Player turned affiliate.

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    I have been paid about 43 times by Mainstreet - the VAST majority on the 1st or 2nd of the month.
    The only time it wasn't in the first week, was for March this year, which was paid April 21st (after I chased them up).
    May's commission was paid on June-2nd.

    I haven't noticed any "odd stats" at any time with them.

    KK
     
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    TheGooner

    TheGooner Affiliate Guard Dog Member

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    I assume that was a player account or something?
    Seems to be much slower with real cash involved - even email appears to take 5-7 days to get a response.
     
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    FictionNet

    FictionNet Affiliate Guard Dog Member

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    I've also never had a problem getting paid by Mainstreet. My issue is with tens of thousands of dollars discrepancies in my stats.
     
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    slotplayer

    slotplayer Affiliate Guard Dog Member

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    Its really only one of the few programs I like.
     
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    KasinoKing

    KasinoKing Player turned affiliate.

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    No - all my payments from them have been direct to Neteller.

    KK
     
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    TheGooner

    TheGooner Affiliate Guard Dog Member

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    Email was responded to yesterday morning and April/May payments received by bankwire today.
    I feel like these guys are on the level - but overloaded with work and slow to respond to tasks outside the box.

    Good to see that wires can be paid within a day when it's actioned properly.
    Not so good that it took multiple follow-ups and 28 days to do so.

    Their stats ARE very streaky - runs of winners and losers - and it's not something that we see much of at other places.
    Perhaps that's due to our small player base there - as they are a new program for us.
     
  19.  
    mainstreet

    mainstreet Affiliate Program Representative

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    Hello everyone,

    We've found an RTG tracking issue that occurred during the period from May 25 - June 17. We are preparing a compensation package for all affiliates and will email an update soon. We ask for your patience while we sort this out. Sorry for any inconvenience this has caused you.

    David
    support@mainstreetaffiliates.com
    Skype: mainstreetaffiliates
     
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    FictionNet

    FictionNet Affiliate Guard Dog Member

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    David, thanks for posting. However, I believe the stats are messed up before May 25. My Sun Palace stats look all over the place going back to at least the beginning of May.
     

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