Virgin Affiliates - Market-ace - Problems ?

Discussion in 'Market-Ace Affiliates' started by societyofslots, Jan 31, 2013.

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    societyofslots

    societyofslots Affiliate Guard Dog Member

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    Hi,

    Anyone experience or notice any shortfall on their money when the change over occured ?

    I took a screenshot of my virgin account the day before was at £197 for the month.. Signed in to market-ace today and i got £47.25p sitting there.. Now obviously people can win money and my account can go down.. But the whole month has been a build up too £197 and today on the switch over £150 disapears..

    I was wondering has anybody else noticed anything ??
     
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    bonustreak

    bonustreak Administrator Staff Member

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    Engineer

    Engineer Super Moderator

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    So far, I see only one active player from the old system (the registration date shows 2009).

    Time will tell whether my players like the new, stripped-down version of the site. It's a shame they dumped most of the games; it doesn't make any sense. It's like buying a $100,000 grand piano, ripping out most of the guts, and then duct-taping a plastic $20 Casio keyboard to the side of it. Dumb.
     
    Last edited: Feb 1, 2013
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    slotplayer

    slotplayer Affiliate Guard Dog Member

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    I don't see any players in there not even the inactives.
    I only had a couple players anyway.

    Did anyone have tons of inactives in the old Virgin stats like I did?
     
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    Engineer

    Engineer Super Moderator

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    I had quite a few inactive players there, and apparently there is no way to see them now in the Market-Ace system. You can only see them once they become active again (so far, just one of my players has become active on the new stripped down site). I guess we just have to trust that our players were mapped.

    When Kerching mapped over to Income Access, all of the players were visible, whether they were active or not. I wonder why it's different with Virgin/Market-Ace.
     
    Last edited: Feb 1, 2013
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    ocportal

    ocportal Affiliate Guard Dog Member

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    We are owed 350 GBP from Virgin Gaming Ltd for the January earnings, weren't they suppose to pay by the 28th of January???

    anyone got paid yet?

    copy of the final affiliate commission payment notice I received:

    FINAL AFFILIATE COMMISSION PAYMENT

    As you’ll understand, the mid-month sale of the business will disrupt our usual payment procedure slightly.

    Virgin Games Services Ltd will settle all December commissions this week as usual. Commission earned in January will be paid by Virgin games Services Ltd after the 28th of January 2013.

    Payment threshold rules will not apply to December and January commission payments, and we will endeavour to pay you however small the amount - provided it falls within the limits set out by your chosen payment method.

    It is your responsibility to ensure that we hold the correct Bank, Neteller or Moneybookers details in order to process final commission payments (if any such payment is due).

    If by 28th January 2013 we haven’t been able to process any final Virgin Games Services affiliate payment due to you because of outdated/incorrect payment details, we will not try again.

    Market-Ace will not enter any discussion about this later, the period the earnings relate to is not under their legal remit.
     
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    CaseyM

    CaseyM Affiliate Guard Dog Member

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    Same here, never had so many clicks for a program that resulted in so little and I promote a lot of programs
     
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    baldidiot

    baldidiot Affiliate Guard Dog Member

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    The old Virgin stats for Jan don't show in Market Ace at all so what you're seeing is revenue since the switchover (ie: the 29th). I asked if there was any way to find out final earnings from Virgin and they said to email the old aff team and see if they can help. Kind of figured I'd just wait till payment arrives.

    Also regarding when they'll payment - it just says 'after 28th' not on it. Guessing it'll take them a couple of weeks to finalise everything and get it paid. That's just a hunch though.
     
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    societyofslots

    societyofslots Affiliate Guard Dog Member

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    Im happy to wait to see what im paid, If baldy dude is right, then all is good for me.. I only started promoting Virging about 3 - 4 months ago, but was starting to see results. Unlike things like Jackpot Party (what is with that site).

    Also I must say, in dumping some of the games, I hope they have dumped the ones where affiliates pay the $1 extra spin games.. Because they killed me, over £950+ was lost to those crappy things.. I havent got time to check which games have gone. But I sure hope it's those.

    onwards and upwards..
     
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    tryme1

    tryme1 Affiliate Guard Dog Member

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    Following on from what Engineer said: I'm fairly certain that Virgin Casino will start to lose players quickly. They still have the IGT games (always good, especially in the UK) but they've lost everything that made them stand out from the pack. Ho hum.
     
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    Engineer

    Engineer Super Moderator

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    It almost seems like they bought it so they could destroy it. Less competition against Jackpotjoy. 8)

    Many of the older IGT games are also gone, like Cleopatra, Texas Tea, and Enchanted Unicorn -- all hugely popular, but now no longer available for no apparent reason. More than half of the IGT slots were deleted -- the only ones left are listed below.

    1. Capt. Quid's Treasure Chest
    2. Cats
    3. Coyote Moon
    4. Crown of Egypt
    5. DaVinci Diamonds
    6. DaVinci Diamonds Dual Play
    7. Diamond Queen
    8. Dungeons & Dragons Fortress of Fortunes
    9. Elvis The King
    10. Elvis A little More Action
    11. Fire Opals
    12. Grand Monarch
    13. Kitty Glitter
    14. Monopoly Plus
    15. Noah's Ark
    16. Pixies of the Forest
    17. Siberian Storm
    18. Star Trek
    19. Star Trek Against All Odds
    20. The 100000 Pyramid
    21. Treasures of Troy
    22. White Orchid
    23. Wild Wolf
    24. Wolf Run

    Virgin Games is just a shell of what is used to be.
     
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    Guard Dog

    Guard Dog Guard Dog Staff Member

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    Maybe the ones with trademarks are the one's gone? Must be some reason to only keep some of them. Can't imagine it being a smart move otherwise. Going to be some angry customers, that is for sure.
     

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