Video Slots Casino affiliates - is this normal?

Discussion in 'Affiliate and Program Issues' started by thebigfreechiplist.com, Mar 21, 2014.

  1.  
    thebigfreechiplist.com

    thebigfreechiplist.com Affiliate Guard Dog Member

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    Hi,

    I've been promoting Video Slots casino on my site(thebigfreechiplist) for about 9 months now, lately I've been starting to see some deposits..

    My problem is that even though my deposits are more than 10 times higher than what it used to be, my earnings are still very low.

    Here are my stats from the past 9 month, since July 2013 till March 2014:

    07/2013: deposits - €20 , profit - €0.79
    08/2013: deposits - €10 , profit - €0
    09/2013: deposits - €139.88 , profit - €22.86
    10/2013: deposits - €192.38 , profit - €0
    11/2013: deposits - €208.67 , profit - €0
    12/2013: deposits - €60 , profit - €0
    01/2014: deposits - €613.27 , profit - €13.80
    02/2014: deposits - €1620.19 , profit - €281.70
    03/2014: deposits - €4340.21 , profit - €134.27

    TOTAL: deposits - €7204.6 , profit - €453.42

    As you can see the total profit is about 6% of the total deposits.

    On other affiliate programs that I promote I would get at least 1500 euros profit from that amount of deposits, however with video slots this doesn't seem to be the case, they are taking huge fees that are taking away all the profit.

    I've talked to Lucas, their affiliate manager and he said that these are standard stats a fees.. and that all of the other casino are taking the same fees.

    My question is: even though our commission as affiliates is not based on deposits, is it normal to get €453.42 commission from a total of €7204.6 deposits? and are other affiliate programs take those fees which I'm not aware of?

    (I will attach screen shots for those stats)

    03.jpg 12.jpg 11.jpg 10.jpg all-2014.jpg 09.jpg 08.jpg 02.jpg all-2013.jpg 01.2014.jpg
     
  2.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    I've only been promoting them 2 months - the first was negative, but Feb was pretty good.

    I can see your point though - my commission (also 25%) worked out as only 15% of GROSS revenue after all the deductions.
    But I think we have to accept that it is only reasonable for us to be paid based on the NETT revenue.

    At least with VS, they do actually detail what all their costs are - many programs don't give this info.
    I just find it a little surprising that they don't have a "Nett Revenue" field between "Cashback" and "My deal"

    Deposits are completely irrelevant - it's only gross positive revenue which counts. You might think you're not getting a great deal, but you also have to remember that in all those months where you earned €0, the casino actually LOST money. At least as an affiliate you never have to suffer that!

    KK
     
    Last edited: Mar 22, 2014
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    tryme1

    tryme1 Affiliate Guard Dog Member

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    It looks to me - from the screenshots you posted - that much of your potential income is being eaten up by 'Bonus Costs'. I'd be interested in hearing from Lucas just what is involved in the 'bonus costs' because it kinda looks like the TOTAL amount of bonus cash given out to players is taken off the top before earnings are calculated.

    I stress this is how it LOOKS, because I don't know. But what I do know is this: if you're getting 25% commission, you should only be liable for 25% of any fees, bonus chips, etc.
     
  4.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

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    you should be liable for 25% of the costs across the board, bonuses, cashback, lic fees, bank fees.
     
  5.  
    kazinoportal

    kazinoportal Affiliate Guard Dog Member

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    For me this stats are not normal, i will think working with videoslots again, with that amount of deposits i would receive to much more....maybe the chief must check into this?
     
    Last edited: Mar 22, 2014
  6.  
    thebigfreechiplist.com

    thebigfreechiplist.com Affiliate Guard Dog Member

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    Yes that is exactly what I thought.. for that amount of deposits I get WAY more at other programs..
     
  7.  
    kazinoportal

    kazinoportal Affiliate Guard Dog Member

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    I am courious to know, why other affiliate programs do not have this high commisions ?
     
  8.  
    thebigfreechiplist.com

    thebigfreechiplist.com Affiliate Guard Dog Member

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    I have no Idea, you need to ask Lucas, Video Slots affiliate manager, this question..

    I know that Vera John are also taking big fees, but at least I can see some real profit with them.
     
  9.  
    muffincrumbs

    muffincrumbs Affiliate Guard Dog Member

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    Man I would not like those figures one bit, but with the way you are doing in the SERPS it's hard to generate much sympathy lol. :) just playing.
     
  10.  
    thebigfreechiplist.com

    thebigfreechiplist.com Affiliate Guard Dog Member

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    Thanks :), and thank you for the feedback..
     
  11.  
    mattsgame

    mattsgame Affiliate Guard Dog Member

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    Video Slots give their players a bit of cash back, this might be one of the reasons although your bonus amounts are only $300 odd.

    I would not be taking 15% that is just crap and no not all programs cut down your earnings that severe.
     
  12.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

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    you can see the very first player that deposited back on jul 13. the stats look wrong to me.
     
  13.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    I honestly don't think you are seeing the whole picture here. Yes it's 15% of GROSS, but still 25% of NETT.
    I don't know any programs who pay based on gross income. Just because Video Slots actually show you all the deductions (where most programs don't) that doesn't make them the "bad guys".

    Simple answer is, if you don't like it, don't promote them = less competition for me! ;)

    Or ask them for a bigger % of nett.
    I think I'll be trying that soon - though at the moment March is SERIOUSLY negative, so probably not a good time to ask!
    Gross Rev -768
    Bonuses -1,051
    Licence -81
    Bank fee -55
    Cashback -102

    So the casino is nett -£2,057 in the red, thanks to being listed on my sites! :eek:

    KK
     
  14.  
    vs_lucas

    vs_lucas Affiliate Program Representative

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    Hi All, Good afternoon.

    So, as KasinoKing has rightly so noted - "At least with VS, they do actually detail what all their costs are - many programs don't give this info."
    - We don’t hide any information. – We don’t cover with different words in attempt to confuse our affiliates. - What you see is exactly how the net profit is calculated.

    And as I've thouroughly explained to TBFCL myself in private conversations, here also was noted by KasinoKing and rightly so that - "Deposits / Deposit amount are completely irrelevant" - it's only Gross positive Revenue which counts.

    Furthermore, if the players being sent are using mostly free spins, then they're going to be generating a high bonus cost for you, which will indeed reduce your potential earnings. - Though that's simply how this is worked out. And if there's a customer that's being rewarded with free spins bonus (no wagering + no max cashout) then those winnings are added to the Bonus Cost.

    Therefore the reason why your net profit is relatively low isn't because there's something wrong with the stats or because we're taking more fees than others and so on, but simply due to the fact that in this case the players that have been sent, have unfortunately been generating high bonus costs for you.

    So, in order to have a higher net revenue / net profit – one needs to have a higher gross revenue and {a lower bonus cost in TBFCL's case}.

    @tryme1 - "Bonus Costs" include - Free Spins Bonuses, Free Cash Bonuses among other bonuses.

    @mattsgame - The commission deal is 25% Net.

    Thank you, and let me know if you’ve got any further questions, and I'll gladly help out.

    Kind Regards,
    Lucas
     
    Last edited: Mar 25, 2014
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    kazinoportal

    kazinoportal Affiliate Guard Dog Member

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    Thank you Lucas, clarifying the situation, actually it hurst to us, that's why the first impression is that, wow something is not ok ... :(

    Regards
     
  16.  
    vs_lucas

    vs_lucas Affiliate Program Representative

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    You're very welcome Kazinoportal! :)

    Kind Regards,
    Lucas
     
  17.  
    slotplayer

    slotplayer Affiliate Guard Dog Member

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    what do affiliates think gross revenue is?
     
  18.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    Deposits -Cash-outs -Charge-Backs.

    i.e. How much money they actually get in from the players, before any fees or other expenses are taken into account.

    KK
     
  19.  
    thebigfreechiplist.com

    thebigfreechiplist.com Affiliate Guard Dog Member

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    Hello Everyone,

    Lucas is changing the facts a little bit, he's saying that ALL other affiliate programs are taking the same fees - WRONG, When I asked him to give me examples of other casinos who takes the same fees he did not answer and avoided my question. I work with a lot of other affiliate programs from a variety of different softwares an none of them besides Emu Casino is taking such HUGE fees.

    I can understand that there are winners here and there.. so one month you go negative and another month earn extra..

    However, as you can see in my screen shots, at Video Slots Casino every month you are getting less than what you would have gotten from another program for that kind of deposits, this simply doesn't make sense..

    Just a quick update, at the moment I'm standing on 5,790.21 euros deposits and my profit is 419.24 euros.

    I will not remove Video Slots Casino from my site because I want to promote all casinos, but I will definitely give them the minimum exposure I can, because I won't work for free, and getting less than 5% profit to deposits in the course of 8 month is like working free.

    I believe most will agree with me.
     
  20.  
    vs_lucas

    vs_lucas Affiliate Program Representative

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    Hi TBFCL,

    I am not changing facts whatsoever. Never have done so, and not changing now. :)

    I've answered your concerns in my previous post too. In any case i'll re-post here:

    So, as KasinoKing has rightly so noted - "At least with VS, they do actually detail what all their costs are - many programs don't give this info."
    - We don’t hide any information. – We don’t cover with different words in attempt to confuse our affiliates. - What you see is exactly how the net profit is calculated.

    "every month you are getting less than what you would have gotten from another program for that kind of deposits" - Same thing is being said over and over again - "Deposits / Deposit amount are completely irrelevant" - it's only Gross positive Revenue which counts.

    We respect your views, and it is of course completely up to you on the exposure you give. We are in no way forcing or pressuring, and leave you at all liberty.

    Thanks again.

    Kind Regards,
    Lucas
     

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