USA players locked out total and no warning been sent?

Discussion in 'Go Wild Affiliates' started by Bonus Paradise, Jun 1, 2010.

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    Bonus Paradise

    Bonus Paradise Affiliate Guard Dog Member

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    I just hear from some of my forum members that they are locked out as of today and no e-mail, no warning has been sent to them.


    I as affiliate did also not get any e-mail about this issue yet.

    Any statement to that?
     
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    Rhondagrace

    Rhondagrace gotaslotonmymind

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    Hi, I just logged into my player account and I'm also locked out! :mad:
     
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    Bonus Paradise

    Bonus Paradise Affiliate Guard Dog Member

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    Did you get any e-mail from them about that?
     
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    Rhondagrace

    Rhondagrace gotaslotonmymind

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    No Nothing!

    Heres my chat with "Cherry"

    Please wait for a site operator to respond.

    You are now chatting with 'Cherry'

    Cherry: Hello and welcome

    rhonda: Hi (xxxx) accountnumber

    Cherry: I am very sad I have to tell you that as of 00:00 GMT tonight US members cannot log in to their Casino accounts. This is solely a Microgaming's decision and unfortunately it is final :(

    rhonda: why didnt I get an email about this?

    Cherry: It was a shock to us as well, we recently found out about this Rhonda

    rhonda: it's not a microgaming decision its a Gowild decision

    rhonda: you dont have plans in opening a US casino

    Cherry: Rhonda, i can assure you that this was solely Microgaming decision, we are very sorry for that

    rhonda: ok

    rhonda: are you still honoring US Players cashouts?

    Cherry: If you have any balance remaining here with us, you are free to contact our Finance Department, at finance@gowildcasino.com


    What a bunch of BullSh$t!!!!!!!!!
     
    Last edited by a moderator: Jun 1, 2010
  5.  
    Bonus Paradise

    Bonus Paradise Affiliate Guard Dog Member

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    Thank you Rhonda
    Well I see she was not able to answer the question why players did not get any e-mail about that!

    I find that really unprofessional from Go Wild
    No e-mail to players and affiliates! :mad:
     
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    GoWild Casino

    GoWild Casino Affiliate Program Representative

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    Hi Everyone,


    This is a sad day for the GoWild family and I understand and sympathize with the emotions on all forums and blogs.

    As you all know Microgaming was forced to reach its final decision regarding players from the USA and from midnight all our members from the USA cannot use any Microgaming casino.

    We all, including Microgaming prayed and hoped that there will be a way to keep going and kept believing until the last moment, and that is why the final decision came as a surprise to most of us.

    I assure you that as always, GoWild will take care of all our USA members and all cash funds will be returned to their owners, all cash ins will be processed and as always we will take care of everything with fairness and sensitivity.

    We will all miss our USA Members, most of you have been with us since our first moments online, we will always have a special place for you at GoWild and we hope that one day soon the USA leaders will bring back the freedom to choose to its citizens.
     
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    arkyt

    arkyt Calling it like I see it.

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    Will you be maintaining player data / tagged to affiliates so that when the day does come that you are accepting USA play that the proper affiliate will receive commissions OR will you be using all that data to market to them yourselves without giving any affiliate credit?

    ...

    Sadly there are several MGS programs who I have never heard from.
     
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    Engineer

    Engineer Super Moderator

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    Reminds me of the time my idiot friend ran out of gas.

    He knew the tank was nearly empty, but he prayed and hoped that there would be a way to keep going and kept believing until the last moment, when the car actually ran out of gas. Genius.

    Reminds me also of the time my parents made me go to school each fall.

    I prayed and hoped that there would be a way to keep going and kept believing until the last moment, when I actually had to get on the school bus and go to school.

    Seriously, GoWild? You had weeks to prepare, just like EVERY OTHER MICROGAMING PROGRAM, and you "prayed and hoped" instead of setting up a secondary system for your U.S. players like most of the other programs. Just - wow.

    Thankfully I never bothered with this program.
     
  9.  
    bonustreak

    bonustreak Administrator Staff Member

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    This place never allowed new USA acquisitions to affiliates anyway guys all of the player database they have on the USA player side was bought from another micro brand to begin with. Rumors were they were sold to the Go Wild casino via Brandbox Media back in the day, again there is no proof of this.

    All the players we have sent to them have been non USA. I am sure the player list will be sold again to another brand that is how this industry works it seems.
     

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