Superiorshare gone rogue? - no payment, no reply

Discussion in 'Superiorshare' started by ocportal, Nov 28, 2012.

  1.  
    ocportal

    ocportal Affiliate Guard Dog Member

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    anyone else having issues with them?
     
  2.  
    KasinoKing

    KasinoKing Player turned affiliate.

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    As with most Rivals, it's VERY hard to convert players these days, so I have no need to contact most of their programs. :(
    Having said that, Superior have always been one of the better ones and I've had no problem contacting them & getting a response in the past.

    How exactly have you tried to contact them? How many times? And how long have you been waiting for an answer?

    KK
     
  3.  
    ocportal

    ocportal Affiliate Guard Dog Member

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    I contacted them by email on the 25th, a few days ago. ( re-send them the same email just now)
    I hope things are good with them but since they didn't reply, hmm fingers crossed.




     
  4.  
    SuperiorShare

    SuperiorShare Affiliate Program Representative

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    Hi,

    Sorry I missed this thread. Which email address did you send to? What issues are you having? We haven't gone rogue.
    Here is another email you can try: rsalton@superiorcasino.net

    Thanks
     
  5.  
    ocportal

    ocportal Affiliate Guard Dog Member

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    Happy to see you around here. I originally used the support@superiorcasino.net email.
    Emailed you to rsalton@superiorcasino.net just now as well, please get in touch with me regarding the payment of my commissions.


     
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    MyronRF

    MyronRF Affiliate Guard Dog Member

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    always been upstanding members never had any issues in any dealings with them sometimes guys just are overworked and miss things we are human are we not glad the issue got sorted
     
  7.  
    ocportal

    ocportal Affiliate Guard Dog Member

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    Roger informed me they are currently having issues with the affiliate payments (MB).
    I asked him to open a thread here at AGD stating the issues and updates.
     
  8.  
    ocportal

    ocportal Affiliate Guard Dog Member

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    Now no response anymore from Superiorshare, money is still not paid.
    No updates, is superiorcasino also not paying players now?
    Has anyone blacklisted superiorcasino yet?
     
  9.  
    SuperiorShare

    SuperiorShare Affiliate Program Representative

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    I just posted an update on the thread I opened about MB payment. Unfortunately MB/Skrill has not yet become available but have confirmation from Rival that it is coming. I ask for everyone's patience. Payments will be issued as soon as we have MB back. Conversely, affiliates can update their payment method and we will process immediately.
     
  10.  
    ocportal

    ocportal Affiliate Guard Dog Member

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    Payment over 2 months late now, no updates, anyone blacklisted them yet?
     
  11.  
    Guard Dog

    Guard Dog Guard Dog Staff Member

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    They have been notified of the thread and I moved this into SuperiorShare's forum so that they get notified of the post. They will attend to it.
     
  12.  
    SuperiorShare

    SuperiorShare Affiliate Program Representative

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    Ocportal, we will be glad to issue your payment if you change your payment method to Neteller, Bank Wire or EcoCard. Most affiliates have changed to Neteller until we get the Moneybookers issue in order.

    Moneybookers has been slow to process Rival's application for a new merchant account. So I would rather have affiliates change their payment methods so as to get their payments asap.

    Thank you for your understanding.
     
  13.  
    ocportal

    ocportal Affiliate Guard Dog Member

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    Why would Moneybookers close their MB account, a company which seems to do business in an ethical way, can't be then can it???

    We are talking about my November 2012 commissions, you can pay me by MB or send the outstanding funds via wire transfer.
    Clearly I do not tolerate your ridiculous min. $1000 rule for wire transfer payments in this situation.
     
    Last edited: Jan 13, 2013
  14.  
    SuperiorShare

    SuperiorShare Affiliate Program Representative

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    Sure, can you please email me at rsalton@superiorcasino.net and send me your affiliate account and bank details.
     
  15.  
    ocportal

    ocportal Affiliate Guard Dog Member

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    Sent you bank details on the 01-13-2013, no payment received yet.
    I emailed you on the 01-15-2013 asking for "any news" and have not received any updates from you.
    Waiting for your response.
     
  16.  
    SuperiorShare

    SuperiorShare Affiliate Program Representative

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    Roger has been traveling for the last few days. He just sent you an email. Please reply when you can.

    Thanks

    Scott
     
  17.  
    ocportal

    ocportal Affiliate Guard Dog Member

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    replied, let me know when my commission is paid.
     
  18.  
    bonustreak

    bonustreak Administrator Staff Member

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    We are owed money from 2012 as well when do we get paid!!!
     
  19.  
    ocportal

    ocportal Affiliate Guard Dog Member

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    Got the payment, Scott took care of it.
     
  20.  
    bonustreak

    bonustreak Administrator Staff Member

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    Ok I think this month we will be over $1000 we can hold off for payment till then
     

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