In 2012, Deckmedia announced the launch of Miami Club. Ever since, I have been trying, without success, to get the casino to stop spamming me. Problems began on 09 October 2012, when Miami Club created a player account for me (without my permission). I received this message: "As an existing member of our sister casinos we've taken the opportunity to create you an account at Miami Club." I immediately started my attempt to have the unwanted account closed, and my e-mail address unsubscribed. The unsubscribe link in the initial e-mail did not work. I e-mailed the casino, telling them to unsubscribe me. Unfortunately, the spam continued and I chatted with Paul (Deckmedia) on MSN, who promised to have it stopped. I received additional spam from Miami Club on 15 November 2013. I forwarded this spam to four different Deckmedia/Miami Club e-mail addresses, The same day, I received the following from firstname.lastname@example.org "Submited unsubscript request. "email@example.com" The email address will be removed from the mailing list in 7 workdays." 7 days is ridiculous for an unsubscribe request, but even that timeframe meant nothing to them. More spam came from Miami Club on 11 May 2013. Again, I forwarded it to several Miami Club/Deckmedia e-mail addresses. I couldn't be much clearer, "How many times do I have to ask you to STOP sending me spam for this casino? Next one - just one more - and I'll post every one I've received at AGD, CAP and GPWA." 24 May 2013 and I've received more spam promoting Miami Club. This has damaged my opinion of Deckmedia's brands. I won't be promoting them to my players, they clearly have no respect for personal information. I have been trying to unsubscribe for over half a year, and I didn't even ask to join them in the first place.