Scammed by QV AFF (Queen Vegas)

[slottikuningas]

Hello,

We had a really bad and expensive experience with QV Aff's on February. At the time I had no idea what to do about it, but just had a chat with one of my trusted affiliate managers and he told me to come forward with it - maybe we can save some time and money from other affiliates. So here it is, in it's all glory:

We were just started our website, including some Twitch streamers under our brand. We were not so good on SEO at the time, so we tought we can get a nice boost for the site on Twitch. New site, so what would be better way to get attention than a nice PS5 raffle among our streamers?

I had a chat about it with multiple casino brands, but Queen Vegas was very interested about it and we chose to do it with them. The deal was that every player who will deposit 20€ during that month will earn a ticket to raffle. PS5 was the main prize, but there was also some free spins and our hoodies for 10 players total.

We were under a hybrid deal, so I double checked if it's ok regarding the CPA payments for only 20€ depos - no problem they said. I asked them to sign an agreement about it, but they did refuse it. They said that they have done similar thing with other streamers and never had any problems. Mistake from us to believe that.

Anyhow, we started to promote the raffle on our website and on Twitch by our streamers - as agreed, we promoted it in a way ''deposit 20€ to win a PS5''. I think we got like 50 FTD's (most of them 20€, but few was bigger) and then I got an message that all players will be refused due to CPA fraud. They said that we have bought players to do 20€ depos to earn easy CPA. Pure scam they said, as there were no player activity after that first deposit.

Well, no shit if they just wanted to win a PS5.

Anyway, we did not receive a single euro from them, and I got blocked on Skype when I tried to solve things. And we did not get the PS5 either. We had an agreement with our streamers that they will earn 80% from the money we will get from that hybrid deal during the raffle, so we had to pay them from our own money. Everyone can propably count how much CPA from 50 FTD's costs approximately.

So yeah, be carefully with them and always make a signed agreement.
I have still all the Skype messages, so if anyone is interested to hear more or see some proof, feel free to PM.

 

[AussieDave]

Unfortunately, without a signed contract, granting you permission to run such a 'competition', you have run foul of indirectly incentivising CPA traffic, which, as we both know, is a HUGE no-no.

If this program (or any other) refuses to sign a bespoke agreement, then, can you really trust them? I say no!

Anyway... When the Rolling Stone manager scammed them, and a reporter ask Keith Richards about the matter, he retorted with: "It's the price of an education." @slottikuningas - Live and Learn

 

[Queenvegas]

Hi,

im sorry to read that now.

As AussieDave pointed it out, you have send us incentivized traffic and even with a contract, if we wouldn't explicitly allow you to do this ( which we never would do ) .. our T&C are very clear that we can not pay you out on this kind of fraudulent traffic.

I'm just a bit shocked that your trusted Affiliate Manager didn't point that out to you right away.

Hope that clears it up a bit more.

 

[Alchemist]

Fraudulent traffic is considered the players who will deposit the exact trigger amount for CPA we all know this, if these players are like 60%-70% then all are considered the same (superbly unfair). But this is a special case since it was prior agreed that the promotion will be done like this: "deposit 20 to get a PS5".

This is very unfair if things are like this, at least the program side should pay revenue share on these players. The casino will not return the 20 EURs to players as fraudulent right? So the casino made profit....

 

[ddm]

I'm just a bit shocked that your trusted Affiliate Manager didn't point that out to you right away.

Hope that clears it up a bit more.

how does pointing out that your colleagues are incapable morons "clear it up a bit more" ?
what a shit apathetic response.

the guy has PROOF.
and you fuck him, and then come off all " too bad"

what a scum operation.
how do you look yourself in the mirror QueenVegas?
I guess it´s easy when you just hide behind a made up username

 

[AussieDave]

The casino will not return the 20 EURs to players as fraudulent right? So the casino made profit....

And there is the magic-sword, which, most of these scum bags fall on.
They scream player fraud, refused to pay the affiliate BUT still pocket the so named fraudulent money

 

[AussieDave]

The deal was that every player who will deposit 20€ during that month will earn a ticket to raffle. PS5 was the main prize, but there was also some free spins and our hoodies for 10 players total.

you have send us incentivized traffic and even with a contract, if we wouldn't explicitly allow you to do this ( which we never would do ) .. our T&C are very clear that we can not pay you out on this kind of fraudulent traffic.

the guy has PROOF. and you fuck him

@Queenvegas - What a wicked web we weave, when, we try to deceive.

Something I missed, but according to the OP, he has PROOF this deal was santioned by one of your Affiliate Manager's. Which means, the program accepted said agreement. Whether the T&C's mention this, that or the other, if a deal is struck, then it's a binding contract, whether you like it or not.

Just pay the guy and stop being a muppet!

 

[AussieDave]

@Queenvegas - this is what happens when you start acting like a clip-joint. The microscopes come out, and people start to find what's hiding behind doors and under tables.

Oh and BTW... I looked, looked/searched and aside from finding claims to be licensed by multiple jurisdictions, I could not find one (1), not single notation of proof on QueenVegas.com that you hold any claimed licensing.

Very odd indeed.

Other MGA/UK etc., etc., license holders have that infomation clearly noted within the footer of their sites. Which I've always been under the impression this is mandatory. But not QueenVegas, no I can't find that info licensing PROOF anywhere on site. Nothing linking to officially proof either.

Given how the OP has been treated, the reply by QueenVegas, I can't help but wonder if your licensed at all.

 

[slottikuningas]

Guys thank you for your thoughts and support!

I have been chatting a little bit about this with one of the affiliate managers at Queen Vegas, so let's see how it turns out. ''We are still examining this. Will keep you posted.'' is the last reply.

And yes, I still have the whole Skype conversation about the agreement.

 

[Alchemist]

@Queenvegas - this is what happens when you start acting like a clip-joint. The microscopes come out, and people start to find what's hiding behind doors and under tables.

Oh and BTW... I looked, looked/searched and aside from finding claims to be licensed by multiple jurisdictions, I could not find one (1), not single notation of proof on QueenVegas.com that you hold any claimed licensing.

Very odd indeed.

Other MGA/UK etc., etc., license holders have that infomation clearly noted within the footer of their sites. Which I've always been under the impression this is mandatory. But not QueenVegas, no I can't find that info licensing PROOF anywhere on site. Nothing linking to officially proof either.

Given how the OP has been treated, the reply by QueenVegas, I can't help but wonder if your licensed at all.

I think they are SkillOnNet casino, they have MGA and UKGC licensing. I can find the info on the footer for MGA with Romanian VPN as Greece is blocked. I guess with UK VPN then you will see UKGC info.

 

[AussieDave]

@Alchemist - while I can not play at certain casinos (being in AU) I can still access some casinos, even those in the UK, Malta etc. Each one I can access, they all have their licensing details on the home page, mostly, displayed in the footer.

 

[AussieDave]

I have been chatting a little bit about this with one of the affiliate managers at Queen Vegas, so let's see how it turns out. ''We are still examining this. Will keep you posted.'' is the last reply.

And yes, I still have the whole Skype conversation about the agreement.

IDK how much cash they owe you, but given you have proof, it would be in their best interest to simply cough up the cash, pay you, then terminate the agreement.

Fortunately they are not dealing with me.

Because by now, I'd be out ranking their ass, and that proof would be blowing in the public's face, not to mention, formal complaints issued to ever one (1) of their regulatory, licensing jurisdiction bodies.

 

[Alchemist]

Hmm interesting, for me with VPN it was visible in the footer. The MGA details, not the UKGC though

 

[slottikuningas]

Hey guys,

As we haven't heard anything from @Queenvegas , here is some screenshots about that Skype conversation.

Image 1
Image 2
Image 3
Image 4

Take a look and let us know what you think!

 

[Queenvegas]

Wow .. okay let me explain in more details.

The agreed terms of the promotion has very little to do with the fraudulent traffic, it says clearly in our T&C that any incentivized traffic will be not be compensated for. In this case it was flagged as fraudulent and we are forced to close this deal. However we left his account on 40% since we removed the cpa part of the deal so he does earn all the time on his players. Its not really true that he hasn't earn anything and we took all his players and run away. He clearly can also see this in his account.

Even if 80% of his players used the same e-wallet deposit options, we still let him have the revshare. If this means scammed than i don't know.

To the licenses, you can just go to to the UKGC, Danish Authorities, Swedish Authority website and you will find the license there. We only show the license depending where you are located, if you are checking from the AUS, than you will see a MT license. If you check from Sweden you will only see Swedish license and so on.

 

[Queenvegas]

Fraudulent traffic is considered the players who will deposit the exact trigger amount for CPA we all know this, if these players are like 60%-70% then all are considered the same (superbly unfair). But this is a special case since it was prior agreed that the promotion will be done like this: "deposit 20 to get a PS5".

This is very unfair if things are like this, at least the program side should pay revenue share on these players. The casino will not return the 20 EURs to players as fraudulent right? So the casino made profit....

We did paid revenue share on this player .. and on the contrary, we wouldn't make any profit on someone who deposit 20€ .. not any casino will do that.

 

[Queenvegas]

how does pointing out that your colleagues are incapable morons "clear it up a bit more" ?
what a shit apathetic response.

the guy has PROOF.
and you fuck him, and then come off all " too bad"

what a scum operation.
how do you look yourself in the mirror QueenVegas?
I guess it´s easy when you just hide behind a made up username

It's very easy, if he would have told the whole story .. than a proper AM would know that there is something wrong .. why would we try to deceive him for this kind of money ? But everyone lives by the rules and there is just no way he can get CPA for this.


There is no proof that we allowed him to send incentivized players .. not sure where you read this between the lines ?

 

[Queenvegas]

@Queenvegas - this is what happens when you start acting like a clip-joint. The microscopes come out, and people start to find what's hiding behind doors and under tables.

Oh and BTW... I looked, looked/searched and aside from finding claims to be licensed by multiple jurisdictions, I could not find one (1), not single notation of proof on QueenVegas.com that you hold any claimed licensing.

Very odd indeed.

Other MGA/UK etc., etc., license holders have that infomation clearly noted within the footer of their sites. Which I've always been under the impression this is mandatory. But not QueenVegas, no I can't find that info licensing PROOF anywhere on site. Nothing linking to officially proof either.

Given how the OP has been treated, the reply by QueenVegas, I can't help but wonder if your licensed at all.

T&C prevail all time, for any company and not just for us

They are there to protect the company as they are there to protect our Players and Partners. I wrote you already how our licenses are visible on our websites and on the gambling authority websites as well.