Roxy affiliates down?

jopaa

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It's more than 24 hours that I cannot access Roxy Affiliate's website. I've checked my affiliate links for Roxy Palace casino (italian) and they aren't working either.

Anyone can check if this is the website (and links) is actually working or I have some sort of problem?

Thanks
 

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Roxy Affiliates

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Hi Jopaa,

Sorry to hear you had some problems with the system. We have checked and it is functioning in both UK and IT.

If you could provide some details as to what you are seeing we can then look into any potential issues.

Please email your details to support@roxyaffiliates.com along with your ID and we would be happy to help.

Thanking you,

Roxy Team
 

jopaa

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I just checked again and neither roxy affiliates website or my links are working. I even checked with a couple of proxies and the situation is the same: I get "Website not available" from my IP and "The requested resource could not be loaded" from all proxies.

What to do now?
 

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mister

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I just checked again and neither roxy affiliates website or my links are working. I even checked with a couple of proxies and the situation is the same: I get "Website not available" from my IP and "The requested resource could not be loaded" from all proxies.

What to do now?

its working for me, the main site that is. check your dns ip set them to googles 8.8.8.8 8.8.4.4 or opendns 208.67.222.222 208.67.220.220
 

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admin

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A reminder is sent to all affiliate managers.
 

admin

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A reminder is sent to all affiliate managers.
 

jopaa

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Hi Jopaa,

Please email through your sites and aff ID to support@roxyaffiliates.com so that we can look into this for you.

Thanks

Roxy Team

It's more than a month that I've sent you an email and I have no response from you. I've also checked the "Spam" folder and nothing. Can someone help me solve this problem?

Thanks
 

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stephanief

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Hi Jopaa,

We don't seem to have received any communication from you via email to our Roxy support address. Please can you email me directly at stephanief@roxyaffiliates.com and also send it to support@roxyaffiliates.com and let's see if I receive it.

Please provide your Affiliate ID and further details of your sites and links you are trying.

Thanks

Stephanie
 

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jopaa

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Hi Stephanie,

Just sent an email to both the above addresses. Please let me know if you received it.

Thanks

Paul
 

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stephanief

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Hi Paul,

I received your email :) I have replied to you via email so hopefully we can get this sorted ASAP!

Thanks

Stephanie
 

CygX1

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There is some issue with the site. I have also experienced a few downtimes over the last year but it is usually fine again after one day. Today I am unable to access it again.
 

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CygX1

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The site came back online this morning.
 

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3joker

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Strange, been working for me all the time.
 

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CygX1

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Back online.

Edit: The stats are still not fully working though.
 
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inspiration

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roxy affiliates site has been offline for more than 1 week

IMO clicks/dlds/signups for our traffic have not been tracked.

I wonder if they are still working with affiliates or just left the casino open
 

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CygX1

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I have been able to access it for the past few days. Today it is down again, likely for the rest of the weekend.
 

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