Retroactive Terms Poll - Roxy Affiliates

[Guard Dog]

[warnnote]NOTE: AffiliateGuardDog.com is taking this poll VERY seriously. The results of this poll will be used to determine how we classify Roxy Affiliates.

NOTE: All votes are anonymous.[/warnnote]

Roxy Affiliates implemented a 'High Roller' Policy (Seen at: Roxy Affiliates add High Roller Policy | Casino Affiliate Programs Terms and Conditions Updates

Roxy States: That policy was the result of an agreement between our affiliates and my top management.


This policy is retroactive (applies to all players regardless of when they were referred).

The policy works as described below:

1. MONTH 1 - The high roller's negative earnings will affect commissions.
2. SUBSEQUENT MONTHS - The high-roller is 'fenced' (removed from the earnings calculations) until which time that player generates positive revenue at the casino.
3. When the player is generating positive revenue, (s)he is returned to the affiliate account.

5.7 High roller Policy
a. In any given month, if an individual player generates a negative net win of at least $10,000 ('high-roller'), and the aggregate net win in that month (for the casino) for that affiliate is negative $2,000 or greater, then the high-roller policy will apply.
b. If both of the above criteria are met (see point a) then the negative net win generated by the high-roller will be carried forward and offset against future net win generated by that high-roller.
c. The negative balance carried forward cannot be set-off against other players' net win.
d. The negative balance carried forward cannot be greater than the total aggregate negative net win for the affiliate, for that month.
e. If there is more than one high-roller, the negative balance carried forward will be split proportionally between them.
f. The negative balance of a high-roller will be reduced by future positive net win that they generate in subsequent months. A negative balance will not be increased by future negative net win unless the high-roller meets the qualifying criteria in subsequent months. (see point a)
g. High Roller carry over when applicable will be clearly displayed within the financial report of the affiliate account.

TERM Location: Roxy Affiliates Terms and Conditions

 

[Guard Dog]

This poll is no less important than the previous Playshare Partners poll. Please vote!!

Another Note: Roxy claims that they talked to their affiliates and affiliates wanted this term change.

If you are a Roxy Affiliate, please comment in this thread that you either WERE or WERE NOT contacted. If you were contacted, let us know if you agreed to the change as they suggested.

Thank you.

 

[JTodd]

Roxy has always been one of the most respected affiliate programs around, in my opinion. I don't understand why any affiliate would have an issue with this change. To me, it seems like a gift from Roxy to their partners, actually.

 

[Guard Dog]

I'm confused....

How could taking the first month's income (and not properly fencing) be a gift? I would (in all seriousness) love to hear how you can back that statement up.

I am a big fan of Roxy Affiliates myself, but that doesn't allow me to forgive a contract breach.

 

[bonustreak]

A gift? Really? I am shocked at that statement but any hoot I voted it is not good because any type of retro change is not good. This does not effect me much since my income dropped off severely here when they pulled out of the USA, and it does not seem like they are that into working with the US affiliates as much as before.

 

[dominique]

The negative balance carried forward cannot be greater than the total aggregate negative net win for the affiliate, for that month.

Again, if you fence it needs to happen immediately upon the win.

 

[inspiration]

Another program that is in the cost cutting mood how much microgaming programs have this "HR term" ? Playshare, Roxyaffilites, Wagershare already have this which group is next ?

To be honest it does not affect my earnings much because of the same reason : US pullout.

Once the US market is open again this term can be an effective risk aversion and cost saving measure.

When times are good terms&cond. seem a low priority, once revenue drops you see these kind of repairs.

 

[Engineer]

Roxy has always been one of the "good" programs, which is why I hope they will do the fair thing and apply the changes only to players referred after the new term was created.

Edited to add: As for the term itself, I agree that the fencing should begin immediately -- not after the first month's earnings have been destroyed by the big winner. Fence him completely or not at all.

 

[mojo]

Not acceptable vote here.

With the loss of mg in the usa I am already suffering. I can't afford this term where earnings from ALL players are confiscated while sweeping for 'high rollers'. It is hurtful to my business. Luckily I have not promoted Roxy much.

On another note, it seems that some programs are claiming that 'affililiates approved' the term. I must not be getting that memo. The votes we are seeing here at AGD are overwhelmingly against. I don't understand that.

 

[Nandakishore]

I don't accept any retro change, no matter whether it is High Roller or No Roller.

Another Note: Roxy claims that they talked to their affiliates and affiliates wanted this term change.

If you are a Roxy Affiliate, please comment in this thread that you either WERE or WERE NOT contacted. If you were contacted, let us know if you agreed to the change as they suggested.

.

We are a Roxy affiliate and were not consulted.

 

[frazier]

Roxy Affiliates...

Very bad business and relationship issues… Not building for the long term…

 

[tryme1]

I'm always a little reluctant to chime in where things don't directly affect me. Not because I don't care, but more due to the fact it's easy for affiliate programs to dismiss the opinion of people who aren't their affiliates.

That caveat aside : this is a change that will only negatively effect affiliates. Regardless of the 'retroactive' terms, this kind of term can basically take all of an affiliate's commission for a full month and never replace it.

Similarly, a $10k win in a month is not and should not designate a high roller. Dropping $30k+ in deposits might be an indication of a serious player, but winning $10k - that has nothing to do with how a player rolls.

The thing is : the online casinos know this. It's all a cost cutting measure and it's something we need to stop. Frankly, I couldn't give a damn whether Roxy are reputable/nice people/buy their round at the pub/have a younger sister that's really hot/ .

This isn't acceptable. End of story.

 

[WCD Admin]

I think it is important to have affiliates involved when changing a contract. Simple as that. Maybe even setup a forum on their own site to avoid splinter conversations at multiple forums where someone or another feels left out.

The program should make a general announcement that there will be a program change and provide a forum for which we can discuss any changes over a specified period of time. The casino should be logical about things - they clearly should not do anything that is clearly underhanded or unfair (like removing commissions owed via regular players to recoup losses on a big winner, as some have mentioned)

There will be some who will not agree with any changes, and they have that right. There are others who would like to make sure that if a change is to be made, then all parties can participate and hopefully come to an agreement as partners where all sides are taken into consideration.

 

[ziggy]

I stayed with Roxy since I attempt to promote globally. That being said, I never heard from them about this change regarding High Rollers either before or after.

My guess? They talked to their most "successful" affiliates.

No notice here.

I vote no.

 

[dominique]

I still promote Roxy but never was asked...

 

[The_CPA]

J.Todd, IE: The APCW said:

Roxy has always been one of the most respected affiliate programs around, in my opinion. I don't understand why any affiliate would have an issue with this change. Me:

To me, it seems like a gift from Roxy to their partners, actually. Me:

Unbelievable. You are kidding us, right?

While I have disagreed with you occassionally, I always thought you were a true advocate for the affiliates.

How in the world could you condone retroactive changes in affiliate terms.
As a leader in our industry, this is Frightening, IMO.
I guess you are falling prey to the corporate atmosphere you now live in.

I guess the Grand Prive thing was OK with you too.
Same damn difference.
I can't believe you posted that!!!!!
I am really disappointed in you!:'(

 

[greek39]

All these programs changing T&C’s into predatory and I have yet to promote any of them. I gave up on Roxy two years ago formally via email. Not a program for me from the start. Suppose a good call on my part considering these brutish changes.

IMO the high roller term is totally unacceptable. And I really do not like seeing my good friends betrayed in this manner. A community we are and will wait eagerly for the out come.

greek39

 

[pdjoe]

Not acceptable any way you look at it !

Opt in is the only way this should ever happen, as when Rewards changed.

Thats why they will always have the best exposure on my sites.

 

[greek39]

Not acceptable any way you look at it !

Opt in is the only way this should ever happen, as when Rewards changed.

Thats why they will always have the best exposure on my sites.

Exactly pdjoe give the aff choices. CR IMO is the best and is the standard. Lets make them richer!

greek39

 

[pdjoe]

Lol Peter,

I'll touch on that for a second. If I am lucky enough to get a highroller, I want them at a Casino Rewards casino. Win lose or draw, we make money. They have enough casinos to fill anyones website and always do their best to make it fair for affiliates. Timely payments, OPT in for earning changes....I could go on and one but then I would have to send Renee, "The best affiliate manager in the biz" a bill.....lol.