Redflush NO Cashouts Flushed?

[Rhondagrace]

Hi Guys,

I have played, and have promoted most MG Casinos, and have always had my withdrawals flushed because of temptation of reversing it. I got lucky enough to make a cash out at Red Flush, and was told NO. is this common practice for this casino Group? IMHO I Feel this is a trap, and there is no reason whatsoever that YOUR money has to sit in your account for 24 hours.

it's good for affiliates, but bad service for players..and if players ain't treated well and made happy, then WE don't make any money


Please wait while we connect you to a site operator.

You are now chatting with 'Craig'

Craig: Welcome to the Casino. How may I assist you?

Rhonda Vitale: Hi,Craig can you please flush my withdrawal

Craig: We wont be able to flush any withdrawal.

Craig: the funds will need to pend for 24 hours.

Rhonda Vitale: why not?

Rhonda Vitale : since when

Craig: since forever

Rhonda Vitale: I have never had an issue with having cash outs flushed..but I'll take your word for it

Rhonda Vitale: Thank you for your time

Craig: None the less sorry about the inconvenience caused.

Craig: We have never been able to flush our players winnings it has to pend for 24 hours.

Rhonda Vitale: ok Thank you

 

[Simmo!]

They used to pend for 12 hours but when LaVida came along at 24 it sounds like RF reverted to that too. Kinda ironic considering the casino name.

 

[WayneRedReturns]

Hi Rhondagrace,

Craig is correct, this is the casino policy. Withdrawals are not flushed during the 24 hour pending period.

This has no impact on loyal casino customers due to processing speed etc.

As for the temptation to play again... hang in there. Do not push the button

Best regards,
Wayne

 

[Rhondagrace]

Hi Wayne can you please read my PM

Thank you!

 

[Daera]

Hi Wayne,

What is the reason that your casinos won't offer this courtesy of flushing player accounts when requested?

 

[belgamo]

Fortune lounge group has always flushed withdrawals, but they too now no longer offer this convenience for players. I don't understand what the big deal is to not offer the ability to flush withdrawals , except to take advantage of compulsive gamblers.

 

[Aussie-Dave]

As for the temptation to play again... hang in there. Do not push the button

If a player wins there should be no different flush rule between a new player or "loyal casino customers".

There is no reason to have such a rule, other than hoping the player will reverse some, if not all their winnings in the 24 hour limbo period.

The casinos knows it happens and we've all see stories of players doing it.

Knowing it happens and still enforcing such a rule, is not ethical.
It is dodgy, to say the least!


Cheers



Dave

 

[Simmo!]

Fortune lounge group has always flushed withdrawals, but they too now no longer offer this convenience for players. I don't understand what the big deal is to not offer the ability to flush withdrawals , except to take advantage of compulsive gamblers.

And all the players are well aware of that - you just have to read Casinomeister to see that they all see through it. It's why casinos like 32Red are so respected because they basically let the player decide which suits them. I can understand why casinos want to cut down processing costs, but it's not difficult to find a balance.

I guess there's two schools of thought: 1) the longer the reverse time, the more profit we make and 2) we'd rather give the player what they want and encourage loyalty.

I must have had accounts at getting on for 100 casinos down the years, both for fun and for testing purposes. The good ones stay on my PC and do pretty well out of me The common factor between the 5 or so I still play regularly? No reverse pending time longer than 1 hour. All the rest are gone (well, a handfull just get a few bucks once in a while during testing).

 

[Aussie-Dave]

It's why casinos like 32Red are so respected because they basically let the player decide which suits them.

lol...wasn't going to mention 32Red didn't want ppl to think I was biased.

The common factor between the 5 or so I still play regularly? No reverse pending time longer than 1 hour. All the rest are gone.

I too have 100's of casino accounts. But all are gone except for a couple. Though since 2009, most months I only play at 32Red. They certainly do ok out of me - Pat you can stop rubbing your hands together now ;D

But seriously, IMHO they are as close to the service you'd expect from a world class land based casino.

It's a pity other online casinos don't take a leaf out of their book and operate within the high ethics and sartorial operational standards of 32Red.

I'm sure if they did both players and affiliates would be happy girls and guys.


Cheers



Dave

 

[Rhondagrace]

Hi,

Just a quick update, I still haven't been paid by red flush they requested docs on the 6th, they got them an hour later, I sent my wire details got an email back on the 11th saying I would be paid Quick tender in 3 days. oh well looks like I'll be waiting till Monday....sigh and I being too impatient? or maybe spoiled, as Casino share flushes my withdrawals and I get it the next day via QT, Same at Jackpot factory. oh well.....

 

[Rhondagrace]

Oh, and I wish I could play at 32red, but I think they never allowed US Players. I hear such good things about them, I wish I could play there.whaaaaaa! :emoticon-0184-tmi:

 

[Daera]

If a player wins there should be no different flush rule between a new player or "loyal casino customers".

There is no reason to have such a rule, other than hoping the player will reverse some, if not all their winnings in the 24 hour limbo period.

The casinos knows it happens and we've all see stories of players doing it.

Knowing it happens and still enforcing such a rule, is not ethical.
It is dodgy, to say the least!


Cheers



Dave

Did I miss something here? Did Wayne say that new customers and existing loyal customers are not treated the same regarding flushing their accounts?

Or maybe he just meant that new customers would have to send in documents that might slow things down? I don't really understand.

 

[Daera]

Hi,

Just a quick update, I still haven't been paid by red flush they requested docs on the 6th, they got them an hour later, I sent my wire details got an email back on the 11th saying I would be paid Quick tender in 3 days. oh well looks like I'll be waiting till Monday....sigh and I being too impatient? or maybe spoiled, as Casino share flushes my withdrawals and I get it the next day via QT, Same at Jackpot factory. oh well.....

Red Flush will endeavour to process all players’ cash withdrawals as quickly as is possible. The Red Flush policy is to refund cash withdrawals to the same account that the original purchase was made from, but unfortunately not all purchase methods facilitate refunds of cash withdrawals. Players could possibly be requested to select another method of payment if this situation arises.

In order to make cash withdrawals from Red Flush, players will need to log into the casino software, direct to the banking page and click "withdrawal". The withdrawal will be processed by Red Flush within 24 hours, but it should be noted that further processing time by various banks may result in a 3 - 4 day delay before the withdrawn amounts reflect on the player’s account.

Well, their banking page says that they process withdrawals within 24 hours.

It also says that QT withdrawals funding time is 2-3 days.

If they had all of the documents they needed from you on the 6th, then you'd think you would have received your payment already, to QT.

It sounds like they're dragging their feet a bit to me.

 

[Rhondagrace]

Hi,

Just a quick update, I still haven't been paid by red flush they requested docs on the 6th, they got them an hour later, I sent my wire details got an email back on the 11th saying I would be paid Quick tender in 3 days. oh well looks like I'll be waiting till Monday....sigh and I being too impatient? or maybe spoiled, as Casino share flushes my withdrawals and I get it the next day via QT, Same at Jackpot factory. oh well.....

Oh, just to let you guys know this was not my first withdrawal from Redflush

 

[Aussie-Dave]

Oh, just to let you guys know this was not my first withdrawal from Redflush

On the 5'th you requested your winnings flushed. RedFlush denied this action.

They had your proof of ID docs on the 6'th. Why were these requested if you'd had a previous withdrawal???

On site Red Flush states 2 - 3 days to QT.

Making it no later than the 9'th. If they count weekends.

If they don't include weekends Your winnings should have arrived to your QT account on the 11'th but no later then the 12'th August 2010.

Your last post was on the 14'th and I'll assume you still hadn't been paid.

Obviously Red Flush can't count.
The 14'th is eight [8] days and your still waiting to be paid....What a Joke!!!

Have you been paid yet? If so what date did it arrive.


Cheers



Dave

 

[Rhondagrace]

Hi Dave, I'm sorry I should of posted, I got paid on the 15th