QuickTender Payments

Discussion in 'General Casino Affiliate Area' started by sunflower, May 17, 2011.

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    sunflower

    sunflower Affiliate Guard Dog Member

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    I,ve been working with quicktender for a couple years now and have always received my money into my banking acct. within 3 to 5 days after they notified me that it had been sent. It's been 9 days now and nothing has come in. Has anyone else notice a slow down in their transactions or am I just being paranoid?
    Thanks
     
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    TheGamblingGuru

    TheGamblingGuru Turning Over Stones

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    No, you're not being paranoid at all...the shit seems to be hitting the fan at the moment...

    Here's some revealing info...

    Casinomeister's Online Casino and Poker Forum

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    sunflower

    sunflower Affiliate Guard Dog Member

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    Thanks Guru,
    I noticed a thread at GPWA about the same subject, so I guess I'm not the only one. SUCKS
     
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    bonusgangster

    bonusgangster Affiliate Guard Dog Member

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    No withdrawal option

    After reading your thread here, I logged into my QT account to make a withdrawal and do not see the left side "Withdrawal" button I use every month. Anyone know whats going on with that? I have been using them for a couple years with no major issue. Am I limited to only 1 withdrawal in a certain time frame or something as I normally only do 1 per month.
     
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    tryme1

    tryme1 Affiliate Guard Dog Member

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    Hi GamblingGuru,

    I can't login to that thread. Could you give a summary here. Thanks.
     
  6.  
    TheGamblingGuru

    TheGamblingGuru Turning Over Stones

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    Ah yes, I forgot that thread is just for select members I reckon...

    Anyway, here's a couple of snipets from the thread...

    QuickTender Live Support: Unfortunately there was an issue with your recent withdrawal request, which has not been processed by the US bank. We are investigation this issue at the moment.

    QuickTender Live Support: This situation is beyond our control as it relates to the onward transmission of funds transmitted by our European banking partner, however, note that we will do everything we can to resolve this situation.

    QuickTender Live Support: It seems that it was not processed by the correspondent bank, we are currently in the process of reversing the funds back to your QuickTender account.

    QuickTender Live Support: I am afraid that I cannot provide you with a time frame, however be assured that our teams are doing our best to fully investigate the issue and have it resolved as soon as it is possible.

    and another...

    Thank you for contacting the QuickTender Settlement Department.

    Please be informed that the withdrawal fee will be refunded. Unfortunately we are unable to provide any additional information regarding the mentioned issue.

    Please feel free to contact us should you require any further assistance.


    So it appears there is some sort of issue or blockage keeping the funds from being processed into maybe certain banks in the US...that's about the just of it.

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    TheGamblingGuru

    TheGamblingGuru Turning Over Stones

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    Yep, the withdrawal button is gone now.. :(

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    bonusgangster

    bonusgangster Affiliate Guard Dog Member

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    Withdrawal Button now there, but ...

    I logged in again and now its there. But when I tried to do a withdrawal, I got the following error message:

    "Unfortunately at this time we are unable to process your withdrawal for technical reasons. Please check back in 5 days for a status update. Your ability to transfer to merchants is unaffected."

    Something is going on over there.
     
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    Holland87

    Holland87 Affiliate Guard Dog Member

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    My "withdraw" button is there and takes me to a new withdraw page.

    Is it possible that QT lost their processor or whoever this "European banking partner" is ran off with the funds? Well, if they say they are reversing funds back into QT accounts, then they do have the $$ still?

    What a nightmare!
     
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    pokertramp

    pokertramp Affiliate Guard Dog Member

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    I requested they reverse my funds from being "confirmed" in the wire transfer to available so I could transfer them to a merchant, and got this:

     
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    Daera

    Daera Affiliate Guard Dog Member

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    I hope it's ONLY that a processor was lost. And the law isn't after them too.
     
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    bonustreak

    bonustreak Administrator Staff Member

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    From Meister


     
  13.  
    Renee

    Renee Affiliate Program Representative

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    I posted this at GPWA too, but if there are any affiliates working with Rewards Affiliates who need an alternative to QT, please email me.

    Cheers
     
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    sunflower

    sunflower Affiliate Guard Dog Member

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    Good News

    Dear xxxx,

    As your recent QuickTender withdrawal MTCN xxxx of $xxx.00 was not received into your nominated bank account we will be putting it shortly under the “Uncleared Balance” to your QuickTender Account xxxxxx.

    We are communicating with our bank to find out where your funds are currently located and why they have not been processed. The funds were transmitted by us in good faith through a major European bank, and have left our account. We understand that the money has been frozen in the US banking system, and you will appreciate that this is entirely beyond our control.

    We fully acknowledge you are the rightful owner of these funds. We will fully support you recover these funds and provide further details as soon as we can assist.

    Any remaining funds in your QuickTender account can still be used to purchase at QuickTender accepting sites. In addition we are working hard to reinstate our withdrawal facility and so when this is in place you will be able to make a new withdrawal.

    Please be assured these remaining funds in your QuickTender account are safe and secure and we appreciate your continued support. We apologise for the inconvenience that this delay has caused you.

    QuickTender Support Team
     
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    pokertramp

    pokertramp Affiliate Guard Dog Member

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    Yep, I got the same email...basically they are saying they are not responsible for our funds....but any REMAINING balance is secure and safe blah blah blah

     

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