- Apr 16, 2014
- Reaction score
Me being me, I always check out a casino's IP, and that goes for the aff program too. Due Diligence I've done pretty much since day one of being an affiliate. Site uses CloudFlare and couldn't located a direct IP.
So I signed up to the casino, deposited, and tested it myself.
Aside from a few bugs, and glitches here and there, it was certainly impressive with all the player benefits of bonuses, loyalty point redemption on free spins, tangible goods, and hard-cold-cash (no wagering).
It seemed like a fairly decent Casino. And, with Daniel being responsive, and forthcoming with information, and the fact they were a Platinum Sponsor (AGD criteria to meet on that) I thought, I'd give them a go...
I signed up to their affiliate program sometime on Thursday 15'th, and received their acceptance notification email, Friday.
For the record, I never start out as a doubting Thomas. It's only when things don't seem as they are being portray, or other information is added, which may be divergent to what has been said, that I start investigating deeper.
Reiterating, received the Welcome aff program email from Casoo. Still a little curious to their IP address, so I pulled the email headers, and I'm then greeted by this:
X-Spam-source: IP='184.108.40.206', Host='mail.betitall.com', Country='GB',
X-Spam-charsets: plain='utf-8', html='utf-8'
X-Resolved-to: xxxxxxxxxxx @ fastmail.com.au
X-Delivered-to: xxxxxxxxxxx @ fastmail.com.au
X-Mail-from: xxxxxxxx @ casoo.casino
Then I find this:
Followed by these:
Betitall however, doesn't share the same Curacao License as Casoo. Instead, that's:
Company name: Momus2006 N.V. 2016-004
Trade name: Momus2006 N.V. 2016-004
Registered Website(s) betitall.com
Casoo is using this Curacao Licensing Details:
Company name: SG International N.V.
Trade name: SG International N.V.
Registered Website(s): casinovino.com, casoo.com, playvino.com
@Guard Dog - I can no longer find the Platinum Certified Programs statement on AGD. It was here, even after LCB acquired AGD. But, seems that page has been removed since.
So with no (I can't find it) criteria for vetoing Platinum Sponsors, then, what rules (if any) determine acceptance of an affiliate program as a AGD Paid Platinum Sponsor?
@Guard Dog - Also, given LCB promotes Betitall Casino, I would have thought advising AGD members to Casoo's related connections with other programs and casinos, would have been the correct action to take. Especially as Daniel is the AM at both programs
6. If a player has been verified than withdrawals are processed asap, namely it can be anywhere from 30 seconds to 30min depending on the specific daytime.
7. Our offices work 24/7 365, therefore we don't differentiate between working days or weekends, we pay at the same speeds and have no restrictions or delays because of weekends. Weekends, however, are staffed less, therefore a longer response time is to be expected.
what brands are you associated with?
But we need transparency
Unless something is, or someone has portraying obvious manufactured BS, then I 'trust' what's been posted & or said. It's not until their talk doesn't match their walk (is divergent from the facts), at that point, I then become suspicious - a human trait shared by many. Like the "many", feeling I've being taken for a ride, doesn't sit well with me!
According to the Casoo T&C's:
8.2 Withdrawals shall be provided within 7 (seven) days time after completion of KYC and approval of Your Account.
I could not find any mention of withdrawals being processed within "30 seconds to 30min" anywhere in the Casoo T&C's.
I'm still awaiting a reply to my email, from "support", and that's fast approaching 48+ hours. If your office is open 24/7/365 then I should have received a reply by now.
Contacts page it states:
Help Desk page:
Then I find this pearler in the Casoo T&C's:
8.2.1 In cases when player requests a withdrawal without reaching a minimum turnover threshold, Casoo reserves the right to charge a 10% fee of the requested withdrawal amount. The fee will be instantly deducted after the approval of the requested withdrawal. Minimum threshold turnover for the slot games is equal x3 from the deposited amount and x5 from the deposit for all other games.
From my vast experience as a player (1997), casinos may include a 1x turnover on all deposits to prevent nefarious conduct. BUT... 3x on slots, and worse, 5x on all-other-games is nothing but a rip-off. Given these rules apply to a non-bonus "deposit"... aka cash deposit with no bonus-wagering-attached. Seems like another ploy by Casoo to hobble winning withdrawals.
@Zuga - LCB is a portal for players. It also alerts players about "pirated games", and other dubious actions by casinos out to screw said players. Yet, the T&C's outlined above and including others (I haven't posted), fly directly in the face of all that LCB seems to embrace, including the protection of players best interests.
Shay asked a simple question, but it wasn't answered.
If transparent is a genuine factor within the LCB Network, and just not a Buzz-Word which sounds and looks good on paper, I would also think, ensuring any and all AGD Platinum Sponsors that they too should also embrace a "transparency" mandate.
After all, an affiliates job is to send "players" to a casino.
Anyone who sends players to an igaming venue with T&C's detrimental to a players, seems they probably talk the talk BUT don't walk the walk either
Casoo program should not be listed on this site. They are blacklisted on many sites including mine for not paying.
First of all, I had a hybrid deal. I'm ranked #1 with over 14 keywords. I've been an affiliate for over 10 years and never been accused of fraud. Where is the proof? You on the other are blacklist in over 5 sites that I've seen so far for being unethical. What reason do I have to commit fraud when I'm ranked #1 in over 14 keywords. I find it shocking that AGD can recommend an unethical program like yourself.Hi newcasinos,
Your partner account was closed due to CPA fraud.
Nevertheless, there has not been a single partner that has not been paid in full for their services. Please shed some light.
Thank you in advance.
First of all, I had a hybrid deal. I'm ranked #1 with over 14 keywords. I've been an affiliate for over 10 years and never been accused of fraud. Where is the proof? You on the other are blacklist in over 5 sites that I've seen so far for being unethical. What reason do I have to commit fraud when I'm ranked #1 in over 14 keywords. I find it shocking that AGD can recommend an unethical program like yourself.
If I was able to add links to this post, I would show proof of how unethical your company is. But I think AussieDave already proved that fact. Why didn't you mention this when I requested my withdrawal? And why ignore me for 2 weeks when I've tried to reach to see what's going on with my funds? And now you want to accuse me of fraud?!? If I committed fraud, why would I post this? If I really committed fraud, I would be afraid to post this topic. But I didn't commit fraud, so, therefore, I have nothing to hide. But you, on the other hand, kept ignoring me and waiting this long to tell me this. Attach is our conversation. Whoever reads these attachments will see that you are slime.