Please Welcome Casoo Partners as a Platinum Sponsor

Casoo Partners

Daniel Casoo

Affiliate Program Representative
Joined
Aug 6, 2019
Messages
57
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26
Me being me, I always check out a casino's IP, and that goes for the aff program too. Due Diligence I've done pretty much since day one of being an affiliate. Site uses CloudFlare and couldn't located a direct IP.

So I signed up to the casino, deposited, and tested it myself.

Aside from a few bugs, and glitches here and there, it was certainly impressive with all the player benefits of bonuses, loyalty point redemption on free spins, tangible goods, and hard-cold-cash (no wagering).

It seemed like a fairly decent Casino. And, with Daniel being responsive, and forthcoming with information, and the fact they were a Platinum Sponsor (AGD criteria to meet on that) I thought, I'd give them a go...

I signed up to their affiliate program sometime on Thursday 15'th, and received their acceptance notification email, Friday.

For the record, I never start out as a doubting Thomas. It's only when things don't seem as they are being portray, or other information is added, which may be divergent to what has been said, that I start investigating deeper.

Reiterating, received the Welcome aff program email from Casoo. Still a little curious to their IP address, so I pulled the email headers, and I'm then greeted by this:

X-Spam-source: IP='91.228.7.76', Host='mail.betitall.com', Country='GB',
FromHeader='casino', MailFrom='casino'
X-Spam-charsets: plain='utf-8', html='utf-8'
X-Resolved-to: xxxxxxxxxxx @ fastmail.com.au
X-Delivered-to: xxxxxxxxxxx @ fastmail.com.au
X-Mail-from: xxxxxxxx @ casoo.casino

https://www.affiliateguarddog.com/community/forums/bet-it-all-affiliates.398/

https://lcb.org/onlinecasinobonusfo...onuses/bet-it-all-casino-exclusive-free-spins



Then I find this:
https://thepogg.com/company/sg-international-n-v/

Followed by these:
https://thepogg.com/casino-review/casino-vino/
https://thepogg.com/casino-review/wild-wild-bet/

Betitall however, doesn't share the same Curacao License as Casoo. Instead, that's:

Company name: Momus2006 N.V. 2016-004
Trade name: Momus2006 N.V. 2016-004

Registered Website(s) betitall.com

Casoo is using this Curacao Licensing Details:
Company name: SG International N.V.
Trade name: SG International N.V.

Registered Website(s): casinovino.com, casoo.com, playvino.com


@Guard Dog - I can no longer find the Platinum Certified Programs statement on AGD. It was here, even after LCB acquired AGD. But, seems that page has been removed since.

https://web.archive.org/web/2016042...ateguarddog.com/PlatinumCertifiedProgram.html

So with no (I can't find it) criteria for vetoing Platinum Sponsors, then, what rules (if any) determine acceptance of an affiliate program as a AGD Paid Platinum Sponsor?

@Guard Dog - Also, given LCB promotes Betitall Casino, I would have thought advising AGD members to Casoo's related connections with other programs and casinos, would have been the correct action to take. Especially as Daniel is the AM at both programs ;)

Hi Dave,

There are certain associations on paper which have no real or significant relation.

Casoo is a white-label Casino on the platform of SoftGamings.

They take care of hosting, servers, e-mail servers, Cloudflare and all other parts of the infrastructure like setting it up, configuring it, administration and other maintenance-related tasks. Since it is essentially one infrastructure there can be overlaps with other casinos such as using the same mail servers or having similar configs, that could be made on purpose or by accident, especially when it comes to the e-mail server used for the affiliate program.
We did contact our platform and it turned out that there is a problem with the configs at the e-mail server hoster part which will be fixed first thing next week.

Similarly, with the licenses, this is not a new practice that the platform hosts numerous casinos under a single license.

A good example would be Direx N.V., namely SoftSwiss and their casinos, either Curacao licensed or N1 Maltese license.

Kind regards,
Daniel
 

AussieDave

20 years & still going!
Joined
Nov 28, 2013
Messages
4,348
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3,054
Unless something is, or someone has portraying obvious manufactured BS, then I 'trust' what's been posted & or said. It's not until their talk doesn't match their walk (is divergent from the facts), at that point, I then become suspicious - a human trait shared by many. Like the "many", feeling I've being taken for a ride, doesn't sit well with me!

6. If a player has been verified than withdrawals are processed asap, namely it can be anywhere from 30 seconds to 30min depending on the specific daytime.

According to the Casoo T&C's:
8.2 Withdrawals shall be provided within 7 (seven) days time after completion of KYC and approval of Your Account.

I could not find any mention of withdrawals being processed within "30 seconds to 30min" anywhere in the Casoo T&C's.

7. Our offices work 24/7 365, therefore we don't differentiate between working days or weekends, we pay at the same speeds and have no restrictions or delays because of weekends. Weekends, however, are staffed less, therefore a longer response time is to be expected.

I'm still awaiting a reply to my email, from "support", and that's fast approaching 48+ hours. If your office is open 24/7/365 then I should have received a reply by now.

Contacts page it states:
contacts.png


Help Desk page:
helpdesk.png



Then I find this pearler in the Casoo T&C's:
8.2.1 In cases when player requests a withdrawal without reaching a minimum turnover threshold, Casoo reserves the right to charge a 10% fee of the requested withdrawal amount. The fee will be instantly deducted after the approval of the requested withdrawal. Minimum threshold turnover for the slot games is equal x3 from the deposited amount and x5 from the deposit for all other games.

From my vast experience as a player (1997), casinos may include a 1x turnover on all deposits to prevent nefarious conduct. BUT... 3x on slots, and worse, 5x on all-other-games is nothing but a rip-off. Given these rules apply to a non-bonus "deposit"... aka cash deposit with no bonus-wagering-attached. Seems like another ploy by Casoo to hobble winning withdrawals.

@Zuga - LCB is a portal for players. It also alerts players about "pirated games", and other dubious actions by casinos out to screw said players. Yet, the T&C's outlined above and including others (I haven't posted), fly directly in the face of all that LCB seems to embrace, including the protection of players best interests.

what brands are you associated with?

Shay asked a simple question, but it wasn't answered.

But we need transparency

If transparent is a genuine factor within the LCB Network, and just not a Buzz-Word which sounds and looks good on paper, I would also think, ensuring any and all AGD Platinum Sponsors that they too should also embrace a "transparency" mandate.

After all, an affiliates job is to send "players" to a casino.

Anyone who sends players to an igaming venue with T&C's detrimental to a players, seems they probably talk the talk BUT don't walk the walk either :(
 

Daniel Casoo

Affiliate Program Representative
Joined
Aug 6, 2019
Messages
57
Reaction score
26
Unless something is, or someone has portraying obvious manufactured BS, then I 'trust' what's been posted & or said. It's not until their talk doesn't match their walk (is divergent from the facts), at that point, I then become suspicious - a human trait shared by many. Like the "many", feeling I've being taken for a ride, doesn't sit well with me!



According to the Casoo T&C's:
8.2 Withdrawals shall be provided within 7 (seven) days time after completion of KYC and approval of Your Account.

I could not find any mention of withdrawals being processed within "30 seconds to 30min" anywhere in the Casoo T&C's.



I'm still awaiting a reply to my email, from "support", and that's fast approaching 48+ hours. If your office is open 24/7/365 then I should have received a reply by now.

Contacts page it states:
contacts.png


Help Desk page:
helpdesk.png



Then I find this pearler in the Casoo T&C's:
8.2.1 In cases when player requests a withdrawal without reaching a minimum turnover threshold, Casoo reserves the right to charge a 10% fee of the requested withdrawal amount. The fee will be instantly deducted after the approval of the requested withdrawal. Minimum threshold turnover for the slot games is equal x3 from the deposited amount and x5 from the deposit for all other games.

From my vast experience as a player (1997), casinos may include a 1x turnover on all deposits to prevent nefarious conduct. BUT... 3x on slots, and worse, 5x on all-other-games is nothing but a rip-off. Given these rules apply to a non-bonus "deposit"... aka cash deposit with no bonus-wagering-attached. Seems like another ploy by Casoo to hobble winning withdrawals.

@Zuga - LCB is a portal for players. It also alerts players about "pirated games", and other dubious actions by casinos out to screw said players. Yet, the T&C's outlined above and including others (I haven't posted), fly directly in the face of all that LCB seems to embrace, including the protection of players best interests.



Shay asked a simple question, but it wasn't answered.



If transparent is a genuine factor within the LCB Network, and just not a Buzz-Word which sounds and looks good on paper, I would also think, ensuring any and all AGD Platinum Sponsors that they too should also embrace a "transparency" mandate.

After all, an affiliates job is to send "players" to a casino.

Anyone who sends players to an igaming venue with T&C's detrimental to a players, seems they probably talk the talk BUT don't walk the walk either :(

Hi David,

1. Terms and Conditions are set-up by the platform and are just mere guidelines. They don't allow us to change the terms since they control the payouts and balances.
2. I could not locate a ticket or e-mail from you in the last 48h. Please provide correspondence and a timestamp to the community when you have contacted the customer support of Casoo to back up your claims.
3. 3x from slot games and 5x from live casino games has been introduced to battle payment system abusers who receive cashback and perks from depositing to merchant accounts amongst many other reasons as to why a practice like this is in place.

For the record - this rule has not been enforced a single time since opening on May 30th.

Kind regards,
Daniel
 

Tomas

Affiliate Guard Dog Member
Joined
Dec 28, 2019
Messages
17
Reaction score
10
We have been working with Casoo for some months now and are more than happy. Daniel is fantastic and always available. Paymenrs received each time without problem.
 

newcasinos

Affiliate Guard Dog Member
Joined
Jan 31, 2017
Messages
17
Reaction score
4
Casoo program should not be listed on this site. They are blacklisted on many sites including mine for not paying.
 
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Daniel Casoo

Affiliate Program Representative
Joined
Aug 6, 2019
Messages
57
Reaction score
26
Casoo program should not be listed on this site. They are blacklisted on many sites including mine for not paying.

Hi newcasinos,

Your partner account was closed due to CPA fraud.

Nevertheless, there has not been a single partner that has not been paid in full for their services. Please shed some light.

Thank you in advance.

Kind regards,
Dan
 

newcasinos

Affiliate Guard Dog Member
Joined
Jan 31, 2017
Messages
17
Reaction score
4
Hi newcasinos,

Your partner account was closed due to CPA fraud.

Nevertheless, there has not been a single partner that has not been paid in full for their services. Please shed some light.

Thank you in advance.

Kind regards,
Dan
First of all, I had a hybrid deal. I'm ranked #1 with over 14 keywords. I've been an affiliate for over 10 years and never been accused of fraud. Where is the proof? You on the other are blacklist in over 5 sites that I've seen so far for being unethical. What reason do I have to commit fraud when I'm ranked #1 in over 14 keywords. I find it shocking that AGD can recommend an unethical program like yourself.

If I was able to add links to this post, I would show proof of how unethical your company is. But I think AussieDave already proved that fact. Why didn't you mention this when I requested my withdrawal? And why ignore me for 3 weeks when I've tried to reach to see what's going on with my funds? And now you want to accuse me of fraud?!? If I committed fraud, why would I post this? If I really committed fraud, I would be afraid to post this topic. But I didn't commit fraud, so, therefore, I have nothing to hide. But you, on the other hand, kept ignoring me and waiting this long to tell me this. Attach is our conversation. Whoever reads these attachments will see that you are slime.
 

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newcasinos

Affiliate Guard Dog Member
Joined
Jan 31, 2017
Messages
17
Reaction score
4
First of all, I had a hybrid deal. I'm ranked #1 with over 14 keywords. I've been an affiliate for over 10 years and never been accused of fraud. Where is the proof? You on the other are blacklist in over 5 sites that I've seen so far for being unethical. What reason do I have to commit fraud when I'm ranked #1 in over 14 keywords. I find it shocking that AGD can recommend an unethical program like yourself.

If I was able to add links to this post, I would show proof of how unethical your company is. But I think AussieDave already proved that fact. Why didn't you mention this when I requested my withdrawal? And why ignore me for 2 weeks when I've tried to reach to see what's going on with my funds? And now you want to accuse me of fraud?!? If I committed fraud, why would I post this? If I really committed fraud, I would be afraid to post this topic. But I didn't commit fraud, so, therefore, I have nothing to hide. But you, on the other hand, kept ignoring me and waiting this long to tell me this. Attach is our conversation. Whoever reads these attachments will see that you are slime.

I'm sorry, I said I was ranked #1 in 14 words? I'm actually ranked #1 with 20 money keyword which I have listed below:
1.list of online casinos in Australia
2.list of Australian online casinos
3. new Aussie casinos
4. new Aussie online casinos
5. best new Australian online casinos
6. new Aus casino
7. latest Australian online casinos
8. new Australian online pokies
9. new casinos Australia 2020
10. new casinos Australia
11. green spin casino bonus code
12. newest Australian online casinos
13. new online Australian casinos
14. new Australian online casinos 2020
15. Australian online casinos 2020
16. new Australian casinos
17. online casinos Australia 2020
18. new Australian online casinos
19. new online casinos Australia
20. new online casinos Australia 2020

Why would I commit fraud when I have 20 money keywords that produce me a lot on a monthly basis? You waited 24 days so you can profit and steal money for this month as well. WOW, you are something else!! I'm going to try to contact every site that your blacklist to find out exactly why they blacklist. Me, on the other hand, will prove that you are slime

Regards,
NewCasinos
 

newcasinos

Affiliate Guard Dog Member
Joined
Jan 31, 2017
Messages
17
Reaction score
4
I found the proof in Casinomeister, I wish I was allowed to add links to show you the proof. "Casoo casino 45,000 EUR confiscated with false accusations". Just add that to the search box of Casinomeister and you'll see who the liar is. Also seems like SG International is 'run' from a fake address in Edinburgh by someone based in Russia. For now on, I will do my research and not only depend on AGD. What do you have to say about that Daniel?
 
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Casoo Partners
INFO

  1. AGD Terms Certification:
  2. Have Retroactively Changed T&C's?
    No
  3. Have Negative Carryover?
    No
  4. Are Casino Earnings Bundled?
    No

AGD REPRESENTATIVE

AGD AUDIT RESULTS

25% = 24.0225%
30% = 28.827%
35% = 33.6315%
40% = 38.436%
45% = 43.2405%

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