Please terminate my account

[sunflower]

I have sent you an email explaining my situation.
user name = tewls
Thanks
Terry

 

[sunflower]

No replies here or to emails. Does anyone have a contact other than affiliates@rubyroyal.com? I have a small commission due so I guess they don't want to pay it.

 

[sunflower]

This is unbelievable. Comletely ignoring my emails and posts here. This program has only shown up to get exposure for their new games and to get AGD certified. I don't think they even have an affiliate manager. Why are they still here? RUBY ROYAL CLOSE MY ACCOUNT!!!

 

[rubyroyal]

Dear Terry,

Thanks for your e-mail which we replied to way back on 4 Jan. See copy of e-mail reply below.

Regards


---------------------------------------
Type: Email
From: Ruby Royal Affiliates
Date: 2011-01-04 07:00:23
Subject: Re: terminate my account
Dear Terry,

Thanks for your e-mail.

We're sorry to hear that you had poor results with Ruby. We had a look at your account and can see that you had only 15 signups from which 3 were depositing players who generated $245 revenue for the casino.

We are surprised to see these results as other affiliates are getting much higher level of signups and depositing player conversions with us. We have many affiliates that have been with us since the very beginning and still send us traffic that converts.

If there is something where we can help please let us know.

We have a minimum payment limit of $100, nonetheless will arrange to settle the $68.60 commmissions due to you at the earliest.

Best Regards
Ruby Royal Affiliates

 

[sunflower]

Thanks Derek
Never received email but that's no surprise with aol. I really liked your program and wish I could have done better. Sorry if I seemed impatient. Best to you.
Terry

 

[sunflower]

Thanks

Just want to say that Royal Ruby did send me my final payment and too thank Derek again for his understanding and help. I wish things would have work better for me because I think this shows that this program can be trusted. There's not many left these days.
Terry

 

[TheGamblingGuru]

Dear Terry,

Thanks for your e-mail which we replied to way back on 4 Jan. See copy of e-mail reply below.

Regards


---------------------------------------
Type: Email
From: Ruby Royal Affiliates
Date: 2011-01-04 07:00:23
Subject: Re: terminate my account
Dear Terry,

Thanks for your e-mail.

We're sorry to hear that you had poor results with Ruby. We had a look at your account and can see that you had only 15 signups from which 3 were depositing players who generated $245 revenue for the casino.

We are surprised to see these results as other affiliates are getting much higher level of signups and depositing player conversions with us. We have many affiliates that have been with us since the very beginning and still send us traffic that converts.

If there is something where we can help please let us know.

We have a minimum payment limit of $100, nonetheless will arrange to settle the $68.60 commmissions due to you at the earliest.

Best Regards
Ruby Royal Affiliates

Best Regards
Ruby Royal Affiliates
__________________
Derek
Ruby Royal Casino
Ruby Royal Affiliates

???

Why do you guys still have Derek's name in your signature here, he sold his interest and has been moved on for a long time now.

Who is this? Name please...

____
____

 

[igamingrevenue]

It was an old email that i had responded to many moons ago. I think the current staff at Ruby were just quoting the full original email to sunflower. Anyway's, glad everything is sorted

 

[TheGamblingGuru]

It was an old email that i had responded to many moons ago. I think the current staff at Ruby were just quoting the full original email to sunflower. Anyway's, glad everything is sorted

Nah...this is the part I'm talking about...the signature link in their posts here at AGD...

__________________
Derek
Ruby Royal Casino
Ruby Royal Affiliates

____
____

 

[igamingrevenue]

Nah...this is the part I'm talking about...the signature link in their posts here at AGD...

__________________
Derek
Ruby Royal Casino
Ruby Royal Affiliates

____
____

mmm... maybe they havent changed their AGD signature. Andy, can you take a look at that pls?

 

[TheGamblingGuru]

mmm... maybe they havent changed their AGD signature. Andy, can you take a look at that pls?

To tell ya the truth Derek, I stopped actively promoting Ruby Royal after you left there bro and you know what...I've never once been contacted by a new affiliate manager there or anyone for that matter...

Hell, as far as I know, they don't even send email promotions to players any longer...I can't remember the last time I received an email from them for my player account...the affiliate program has most definitely went way the hell down hill since you left brother!

I doubt anyone knows who the affiliate manager is there now if they even have one.

____
____

 

[Engineer]

I doubt anyone knows who the affiliate manager is there now if they even have one.

This is true for far too many Rival affiliate programs.

 

[igamingrevenue]

To tell ya the truth Derek, I stopped actively promoting Ruby Royal after you left there bro and you know what...I've never once been contacted by a new affiliate manager there or anyone for that matter...

Hell, as far as I know, they don't even send email promotions to players any longer...I can't remember the last time I received an email from them for my player account...the affiliate program has most definitely went way the hell down hill since you left brother!

I doubt anyone knows who the affiliate manager is there now if they even have one.

____
____

I know for sure that Ruby is still running man, i still receive their promos and emails as well and am still in touch with the guys that run it. Im told there are a bunch of good changes happening behind the scenes.

 

[Guard Dog]

If they are still running, they are doing a bit of a poor job at the moment. I played there 6 days ago, cashed out, and still haven't received the cashout. That's show me that they aren't even doing our players a good service at the moment

Personally, I would stay away from promoting them until they have a new (and active) affiliate manager... and begin paying their players promptly.